We were in Scotland during warmer than average weather. There is no air conditioning and the room was unberably hot. There is also no soundproofing at all. You can hear absolutely everything from outside and other rooms and hallways. Safety was also placed so that is was really difficult to use. Breakfast was a bit boring. Otherwise a really nice hotel with these issues.

The staff and the room were excellent. Could not fault at all. Breakfast superb. no lift and 64 stair to climb to our room. Only concern was fire escape access there was only front door 3 stories and 64 steps down

Brilliant accomadation,easy access to Princess street. Friendly professional staff . Lovely rooms comfortable clean beds. Food very good. Only Negative point no milk in rooms ,limited supply of tea and coffee

Really enjoyed our stay here. It`s an excellent hotel and has an unique style. One of the best in Edinburgh.

Friendly staff, room furnishings a bit tired, unsightly scratches on floor, most rooms probably not suited to people with health or mobility problems - no lifts available in the building due to it being listed. Enjoyed meals, but very disappointed that white wine was not chilled.