4 star

Doubletree by Hilton London Chelsea

Imperial Wharf, Imperial Road, Chelsea, London, SW6 2GA

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

88% (373 reviews)

More reviews >>

Guest rating:

Excellent

11/3/2019

"Staff from checking to leaving where extremely helpful and friendly. "

Nothing was to much. Very helpful and friendly, when we asked about using the tube, the staff member asked where we were going and said the it would be best to use a mix of bus and tube. Even explaining which ones to use. We had a wonderful time.

Guest rating:

Excellent

4/12/2018

"-"

Cannot fault the staff at the hotel. They could not have been more helpful when we asked for advice about the best transport routes on the under and overground.

Guest rating:

Excellent

31/7/2018

"Quality"

Beautifully clean room and public areas, friendly helpful staff - loved the super friendly Irish waiter at breakfast ( sorry can`t remember his name). Journey time into central London easy.

Guest rating:

Excellent

20/5/2018

"Hotel and staff were great just what we needed for our short stay"

Guest rating:

Excellent

14/12/2015

"Wow "

What a lovely hotel, really accommodating friendly staff, comfortable clean room, great careline that will supply free of charge essentials, fantastic breakfast, will go back.

Guest rating:

Excellent

22/10/2014

"Quiet hotel"

This hotel is in a nice quiet area of London, large rooms, good service, great buffet breakfast will definitely stay again. Tesco express across the road useful.

Guest rating:

Excellent

17/10/2014

"Staff very helpful "

Guest rating:

Excellent

9/10/2014

"Great stay."

Good room, great breakfast. Near over ground station. Good staff. Enjoyed stay.

Guest rating:

Excellent

26/9/2014

"great hotel"

Guest rating:

Excellent

8/9/2014

"-"

Can`t fault it in any way. Great

Guest rating:

Excellent

23/7/2014

"-"

While we only had an overnight stay, all facilities and staff were excellent.

Guest rating:

Good

22/4/2014

"-"

Overall we had a good stay. Hotel room was a bit noisy not sure if it was the hearing or AC and also you have to leave a deposit in order to get room service which was inconvenient as we couldn`t pay on check out. Staff we very friendly and helpful.

Guest rating:

Excellent

2/3/2014

"Excellent location and servu"

Guest rating:

Good

1/2/2014

"-"

Reasonably g

Guest rating:

Good

9/12/2013

"-"

Rooms clean, fresh, breakfast really tasty and substantial, could keep going back for more!

Guest rating:

Excellent

25/11/2013

"-"

Very good hotel, excellent breakfast, light airy room and pretty quiet for London, would stay again.

Guest rating:

Good

19/11/2013

"Excellent Staff, clean and convenient for London Overground"

The room was comfortable. clean and the staff excellent, helpful, very polite and efficient. Imperial wharf London Overground station is 1 minute away which for us suited us perfectly. We would most definitely stay again

Guest rating:

Good

5/11/2013

"-"

Dinner menu could be expandedEverything else was very good. We would stay again

Guest rating:

Excellent

26/10/2013

"Could not fault the staff, service .location and value for money . Recommended"

Guest rating:

Excellent

15/10/2013

"-"

gooinn hotelsd hotel great beds enjoy staying at all jurys inn hotels

Guest rating:

Good

2/10/2013

"excellent location"

Guest rating:

Excellent

26/8/2013

"-"

Enjoyed our stay in London and thrilled with choice of hotel. It was so convenient to train and tube station. Will definitely recommend this hotel to friends. Super breakfast.

Guest rating:

Excellent

19/8/2013

"Very enjoyable stay."

The staff were very helpful and friendly. The rooms were very clean and comfortable. The hotel location was close to buses and trains. We will definitely be staying in this hotel again.

Guest rating:

Excellent

15/7/2013

"Clean,quiet,good service and great location"

Guest rating:

Good

14/7/2013

"Would definatley stay there again "

Guest rating:

Good

25/6/2013

"Well located, near train and small market."

Nice area with small market across the street, and train station 1 block away. Restaurant was not great, but easy to get to other good spots.

Guest rating:

Good

22/5/2013

"Good location very helpful staff room clean and comfortable"

Guest rating:

Good

6/5/2013

"check in confused and error in booking but resolved at desk"

No real faults .Room fine and clean.Breakfast good.Front desk staff helpful.

Guest rating:

Excellent

25/4/2013

"We arrived far ahead of the stipulated check in time, hotel staff managed and checked us in."

Staff are very serviceable and friendly. Good bar, restaurant and the rooms are very clean. Hotel location is just great; the train station is barely two minutes away.

Guest rating:

Good

11/4/2013

"Good standard at a reasonable price."

This hotel is in a good location for getting into the city. There is a choice of overground rail and underground, we used a mix of both. The hotel is easily accessible, the room clean and not too small. The breakfast we had included in the room price, was plentiful and filling - good value for money. We will go back.

Guest rating:

Good

11/4/2013

"Comfortable hotel"

I don`t usually sleep well in hotels, but I did the two nights I spent here. Very comfortable modern hotel. Unlike other reveiws I found the location to be very good. Imperial Wharf station is only a few years away and its 10 minutes to Shepherds Bush (Westfield) and only another 15 to the West End on the circle line. The location is good, quiet at the moment but is a huge expensive development for leisure, business and residential so it won`t be for long. A handy Tesco express is on the way to the station - very handy. We found the hotel restaurant meals to be good and not badly priced.he staff were friendly and helpful.The oly downside was the breakfast which was only average and for us the room was slightly too warm

Guest rating:

Good

2/4/2013

"Good location "

We used the hotel to watch a Chelsea game at Stamford bridge and the location was spot onHotel nice and clean, room good, and breakfast was niceIt was a bit noisy at night but overall a good hotel and good value for money

Guest rating:

Good

31/3/2013

"-"

Hotel was clean and a nice part of chelsea,my only probelm was people running up and down corrider,in early hours,so broken sleep most of night.

Guest rating:

Excellent

30/3/2013

"Brilliant hotel"

A very comfortable and friendly hotel. Breakfast excellent wth a very good range of food. Would go back there anytime. A lovely anniversary treat for our 28th anniversary. Thank you very much.

Guest rating:

Excellent

10/3/2013

"Excellent value for money. I only stay at Jury`s Inn because I know what to expect"

Guest rating:

Excellent

2/2/2013

"Excectly what I was expecting and very good location"

Definitely would stay here again

Guest rating:

Excellent

16/12/2012

"Excellent location"

Set in a lovely area away from the hustle and bustle of central London. easy access to the Kings road.Friendly helpful staff and a spacious room couldn`t have asked for better

Guest rating:

Good

6/12/2012

"excellent room, service very good. Didn`t have breakfast or any other food so cannot comment."

Guest rating:

Excellent

3/12/2012

"-"

Very clean with excellent breakfast

Guest rating:

Excellent

2/12/2012

"great modern hotel."

More reviews >>

Doubletree by Hilton London Chelsea

Imperial Wharf, Imperial Road, Chelsea, London, SW6 2GA

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