I like the location and am grateful for advance information. Totally lacking from hotel l am going to next. Comfortable well equipped. Just one big problem. Loud noisy machine outside. Could reduce noise by shutting window but then had too little air. Appreciate you need such a thing and may be difficult to locate it at a historic building. Did sleep but a bit fitfully. Otherwise, many thanks to staff. Discrete but helpful.

Arrived at mitrehotel,22nd sep,2017, told at reception! That there was an outstanding balance to pay for my stay?. Had to show my email On my tablet from hotel direct, my confirmation of payment, ie.good job i kept! They checked after they looked a little confused!then sai fine.next morning, (breakfast) paid for full English breakfast! Got continental breakfast,as restaurant been refurbished, no problem, but should have been informed,via email,i dont do continental?.finally,when checking out,at reception! Lady on desk, asked me about paying for hotel stay, had to explain again?????.no offer from them onrefund of breakfast.

Great location and room clean and warm. Shower was a trickle of warm water

Clean, functional room but not one you`d want to spend a it of time in.

This is a decent hotel with a great location. Nicely decorated and the pub has a good friendly atmosphere. The staff where friendly and helpful. The Breakfast was very nice and we would stay again.

Old fashioned but very comfortable. Excellent staff and great breakfast.

Stayed here for 1 night in room 10 which had 3 single beds ideal for our stay. Greeted by a very charming and friendly young man on reception As this hotel is above the pub it did have some noise the worst being the empty bottles being tipped into the skip at intervals.The location was perfect for shopping and Phones 4u arena only 5 mins walk and the Cathedral was on the doorstep. The building itself is very old with sloping floors walls etc and needs a lot of TLC but clean enough with comfy beds.Lovely staff cooking and serving breakfast.Very basic hotel and even tho i have stayed in the Portland twice before i would stay at this hotel again.

Room very basic! Thought it was raining but it was the room above showering, this leaked into my bathroom and bath! It was cheap but a embarrassment! Advise never to stay there!

I had an executive double, the room was stunning, I loved the décor and brick wall feature. The bathroom was reasonable but a bath there would be better! Great stay and brilliant night`s sleep!