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To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.
Average guest rating:
83% (348 reviews)
Overall not bad but needs a bit of TLC, doors handles loose, room a bit damp, bathroom door didn`t fully close and the room needed a good air. The staff were really friendly and polite.
The Bryon is an old hotel needing some investment. We have two rooms, best described as small and clean but the toilets were poor and blocked easily. However the breakfast and breakfast staff were great and could not do enough for you.
friendly helpful staff ,although needed better English skills. Twin room clean but very small & hot!! Shower VERY poor & bathroom too small[ needs updating]Breakfast[continental] quite good.Would stay again if on single night visit
Power outage, very warm during the night
Very good with an enjoyable breakfast
We would stay again. Clean...all the staff gave excellent service
Very well situated and lovely clean hotel. Very comfy beds and lovely breakfast.
Very good hotel. Staff were helpful and the room good. Facilities were fine. Would stay again
Great mattresses. Nice room and view. Friendly staff. Loo did not flush properly. Lavatory seat was broken underneath and would not stay up. Where wall fixtures were removed the `scars` were not neatly hidden. As well as small side plates, extra plates for cold buffet were needed at breakfast.
I had a nice stay and the staff were really nice and helpful. The breakfast was good but I did have to wait to be seated because it was so busy but I didn`t mind too much. The shower room needs updating but the rest of my room was nice and comfortable. The staircase makes this hotel look very lovely and there`s a seating area on the landing which is cute. The tube is s few few minutes walk away but you can walk to lots of tourist locations. Hyde Park is at the end of the road which is good.
Small room meant small
Was allocated room 6 on arrival. This turned out to be at basement level. Dark and dingey would best sum it up. However the worst problem was a fan which kept going all night. Very noisy and irritating. We were staying for 3 nights so asked to be moved. They did so without question. The next room was on the third floor and was far better. Staff were always very helpful.
We booked a small twin for our stay at The Byron and it was perfect. It was a really good size and really clean. The staff we all friendly and helpful. We didn`t have the optional full English breakfast because the complementary contental breakfast was superb!! So much choice and so fresh. The lady`s serving were, again, really helpful. I will be booking with The Byron again next time we go into London.
Good except bathroom cold for two days
very friendly staff and close to everything In the city!
Hotel does exactly what it says on the tin, very clean hotel with lovely staff. Rooms smallish but adequate. Continental breakfast, good choices.
We were warmly welcomed, made to be very comfortable, and would have no hesitation in recommending or staying again.
Excellent value for the money, the reception staff were so helpful and friendly nothing was too much trouble. Thank you
Tea and coffee making in the room would have be great,
A lovely friendly hotel. Helpful service and smashing choice for breakfast. Rooms were comfortable too.
Location very good for tube, aircon not working in room otherwise ok
Our stay at the Byron was good. The staff are excellent and extremely helpful. The room was spotless and very clean, although was in need of refurbishment. Breakfast was also good and the location of the hotel was perfect. Would stay again.
Clean, comfortable, great breakfast & excellent location. We`re booking our next trip as soon as possible & it`ll definately be this hotel .
enjoyed my stay at this hotel. Staff all very pleasant and helpful. Hotel situated at great spot for Tube Station .Bedroom was clean and comfortable and breakfast had good choices of food .I would return to this Hotel
Fabulous quirky hotel. Friendly staff clean rooms. The continental breakfast was ok but the English breakfast was not good .
Hair in plug hole in bath. Not too nice. Breakfast could do with more options. Muffins, cakes?
Great location, choice of stations and bus routes nearby. Rooms on the small side but more than adequate and equipped with everything necessary. Lovely warm bathroom which makes such a change! Excellent staff, especially on reception and they really went out of their way to help in every way possible. Thoroughly recommend!
Stayed one night as part of a theatre break deal. I would say a functional hotel given that we used it just as a base. This hotel is quite basic and the continental breakfast was a little disappointing. However it did it`s job in that it`s a place to sleep
Dated furniture bed not as comfy as liked
Comfortable enough for short stay. Rooms rather small but adequate facilities.Breakfast options very good
Byron Hotel is well placed for both tube and bus transport as well as for eating places. Hyde park is across the road for walks. Our room was small but beds were comfortable, shower very good. Virtually no external noise; some from upstairs but that did not continue late. A good breakfast. Staff very pleasant and helpful. We would certainly stay again. The council needs to improve litter collection in the street, which is a very attractive street.
Very helpful staff
We were disappointed with the hotel as it was nothing like the website. It was a bit grubby & the door handle came off. We won`t go back!
The hotel was clean but worn at the edges. Staff were very good and communicative.Our bathroom needed a re-boot but was adequate at the price.Breakfast fine as it was included. Would stay there again.
Friendly helpful staff and clean accommodation. I would stay here again
all staff were friendly, helpful, was a delight to stay there, rooms were ok n comfy, only bit o negativity was cleanliness of the bathroom, needs to b addressed, other than that lovely stay and very welcoming
Byron hotel was fantastic. Reception staff were very polite and helpful. Rooms were well equipped with tea & coffee, fans, shower & bath & tv. Breakfast was lovely- all you could ask for in a continental breakfast & more. 5 minute walk from tube so very convenient location.Would highly recommend this hotel to others & will be staying here again for future trips to London.
everything was great
Byron Hotel
36/38 Queensborough Terrace, Bayswater, London, W2 3SH
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