4 star

Maitrise Edgware Road

346-348 Edgware Road, Central London, London, W2 1EA

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Average

75% (16 reviews)

Guest rating:

Good

19/3/2019

"-"

Very clean & brilliant use of small space. Although the room was small it didn`t feel at all cramped, nicely decorated. Big shower & a comfortable bed. Though could perhaps to with better windows to block out some street sound. Very friendly staff also.

Guest rating:

Excellent

5/12/2018

"Maitrise Edgware rosd"

Excellent value and a top hotel and location will definitely return

Guest rating:

Good

21/1/2018

"-"

I was a bit worried after reading some of the comments on line, but we were very happy with our rooms. Warm clean and very comfortable, the receptionist was very helpful with directions and advice .We would definitely stay again.

Guest rating:

Good

24/11/2017

"Nice room"

Traffic noise quite loud, even from 3rd floor, also dirty cups not cleaned at end of night. Good location, within walking distance of all major attractions

Guest rating:

Some problems

15/4/2017

"Noisey "

After long day of sightseeing London we headed back around ,8pm. Tried going to sleep around 9pm but not a chance. People arguing outside my door, plates cups slamming from cafe, foreign singing really loud, people in and out slamming doors. Toilet doesn`t flush. The room is like an oven absolutely melting with no window for air. Wifi good. Tv good. Couldn`t sleep very well due to noise and heat.

Guest rating:

Poor

7/12/2016

"-"

The hotel was off a public coffee shop. The room was so tiny and in the basement with no windows. We booked for a twin but my friend and I had to sleep together in a small double bed. No space to even walk around the bed

Guest rating:

Some problems

13/11/2016

"Room not as depicted on website. Noises air con on all night. Unhelpful receptionist with attitude"

Can`t walk arround the bed the room is so small. No window as seem to be in a basement. Air conditioning very noisy all night. No remote for TV but TV on when we arrived so unable to turn off.unable to open save. Receptionist said we hadn`t paid when we have paid through you. Although she eventually agreed it was paid she became quite agresive and unhelpful. We went with a 4 star Besr Western hotel expecting what we have had in the past. This was a big mistake.

Guest rating:

Excellent

9/8/2016

"very organised hotel clean & helpful"

Guest rating:

Poor

31/7/2016

"Cheap and a little bit nasty "

The hotel was situated on a very rough street, I felt very intimated with my two children, staff kept me waiting to be served whilst serving someone else and didn`t even give me eye contact. The reception was in the same area and counter which looked very unprofessional. The room was dirty, the bedding had a stain on it of a tea cup. The curtains didn`t shut as they were broken and we had to as for another key card as we had only been given one to put the lights on and we had a family room so my sons adjoining room had no power. The bathroom was so small if u sat on the toilet u burnt your arm on the radiator. The toilet roll holder was handing off and was covered in dust, the shower was dirty and the shower head was covered in lime scale. I would never stay here again

Guest rating:

Good

5/4/2016

"Nice stay!"

We had a really nice room and the staff was very friendly. Just the breakfast was not really to my satisfaction and the air condition is quite loud at night.

Guest rating:

Poor

15/3/2016

"-"

Arrived back from the theatre to find our bed was wet. Appear to be some damp stains on the ceiling above the bed which I believe leaked into our bed. Also a wet patch on the floor behind door and on my clothes which were left on bed..told reception. They gave us a new room with no apology and no help offers to move our luggage. On moving down stairs to our new room we noticed the stairs were blocked with big bags and workmans equipment. Major fire risk as the only other way up was lift. Could see no fire exit signs anywhere. Went for breakfast at 9.30 which consisted of bread with no toaster to warm the bread and one breakfast tea bag left. I had a glass of Juice and one cold mini croissant. Very poor.

Guest rating:

Good

20/12/2015

"-"

More storage/ shelving needed and more plug sockets otherwise a cosy and clean place to stay whilst visiting London.

Maitrise Edgware Road

346-348 Edgware Road, Central London, London, W2 1EA

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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

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Some problems

Some problems

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