Lovely spacious room, external noise could be heard very loud inside!

The room was ok but the hotel had no restaurant or bar facilities due to refurbishment. This was only made known the day before our booking even though the refurbishment was knwn to the hotel for weeks if not months. I do not understand why such works have to be carried out in mid- summer when the hotel will be at its busiest but why was this not made known at the time of booking. We paid full price for a package which was sub-standard; it is not an acceptable explanation to say that their sister hotel can be used. I don`t think customers should be treated like this; I don`t think I would use Radisson again; I don`t trust them.

Sub standard roomThe ?Superior? part means a cheap table and plastic chairs that would look better in the garden.Noisy bed creaked every time you moved.Dripping tap.Breakfast warm not hot even the tea.Far too many tables meant squeezing past each other and every order took ages.Would not return

Fantastic bed - slept so well, great location. Would highly recommend.

I bought this theatre break with hotel and show for my daughters 40th birthday, on arriving she was told she should have brought my credit card, so to show in hotel, one I would have needed my card, she was told they would refund on my card, and she would have to pay on hers, What if she had not taken her card? The weekend would have been spoilt Why is it I can pre book hotel and theatre months ahead, and pay for it, it`s not always for the person who has booked it, as they are a nice gift, you had the reference and booking sheet. Please can you make sure the monies have been paid back to myself. Thankyou

A really great hotel to stay in london,very good staff at check in,and a very good breakfast,our party of six all said they would stay here again,good location as it is very close to all theatres and tube station.

Only 1 negative: breakfast was poorly staffed.. But the food was lovely.

Great botel with good breakfast

Lovely hotel and very friendly staff that made you feel very welcome.

Our room was upgraded which we were very happy with. The hotel was clean and well organised. The hotel was central to places we wanted to visit. We had the choice of walking and the tube. Excellent!

Disappointed in rooms after staying at Radisson Blu Canary Wharf. Rooms not close by as requested, tiny rooms, no feeling of quality and bath in only one. Given an upgrade by a very helpful Manageress which was much more what we would have expected so happy with rooms after that.

Put up bed in family room extremely uncomfortable and granddaughter said it was more comfy to sleep on floor

Room was a touch small & bathroom was tiny. Was in a great location though & amenities were good. Staff were helful with organizing trips.

Wow! What a gem! Walking distance of theatreland yet a lovely elegant & quiet hotel. Unexpected upgrade to business room was a delight as was complimentary wine & 50th birthday card for hubby. Beautifully clean and spacious . The room was a delight as was the breakfast. All the staff were really friendly and helpful & we`d definitely stay here again if we`re in London. Thank you to all the staff for making hubby`s birthday so enjoyable.

Hotel was really nice. Room was a little on the small side, but lovely and perfect for just one night. Room and hotel very clean. Staff helpful and friendly, breakfast was lovely and brilliant location 10 minute walk to the Lyceum Theatre

The hotel is well placed for visiting sights in central London.The room was clean and comfortable with all the usual facilities, lashings of hot water in a powerful shower. The air conditioning worked well.We had asked for a twin room at the time of booking but when we checked were told a twin could not be guaranteed. Customer services sorted this out with a promise that we would have a twin and they allocated the actual room number. However on arrival the room was not ready and we were asked to wait, but we did get complimentary drinks.The staff were all very friendly and helpful. Breakfasts were buffet style and there was a big choice and it was tasty. Would have liked to see more fruit. The hotel specialises in only Steak and Lobster for evening meals. The steak we had was excellent, but such a limited choice means that if you stay more than 2 nights you would have to repeat yourself.Overall we enjoyed our visit and would recommend this hotel.

We arrived at the hotel to be told they had no rooms for us but a taxi would take us to another hotel in their group! This despite me ringing the day before to ensure they had a note of the requests I had made, this being a trip to celebrate my daughters 50th birthday!! Not a good start. To cut a long story short the Manager should have been ringing me today but has not!

Found the staff very helpful and hospitable, the room was very clean, the bed was comfy and the food was great! Would definitely recommend!

Excellent location, staff was very polite and helpful. Check in was very quick. Nice touches on reception. Infused water and sweets from the 80`s. Room was very clean and comfortable. Lots of extras x

The hotel was amazing from check in to check out. It was a birthday get away and they upgraded us for free to a bigger room. Managed to check in really early so we could wonder around London without taking our luggage. On our return, they had left a birthday card and cake. We went back out again to the threatened and in our way back, the cleaner had come in once again and replaced glasses we had used. The bed was sooo comfy and slept like a log. Breakfast was delicious, all self service and you could even request food from the kitchen. 100% staying here again!!!

Great location and warm, welcoming staff. The most spacious double bedroom we`ve stayed in, in London.

The hotel is beautiful, the rooms are of a very high standard with every little thing that you might need provided. Breakfast was excellent, lots of choice and well presented. Would recommend this hotel to anyone and will definitely stay there again. From the minute we arrived till our departure, all the staff were very welcoming and pleasant and efficient and their friendliness made our stay so much more enjoyable .

Friendly reception staff. Room extremely clean. We asked for a quiet room and got it! We were visiting to see a show and both the Harry Potter and Winnie the Pooh exhibitions so ideally placed. Would definitely recommend this hotel.

The Radisson was also first class ,the Receptionist was really helpful and very friendly,

We were disappointed that when we upgraded to an executive room costing an extra £70 in order to get some space, as I had thought I`d booked a twin room rather than a double, there wasn`t actually any more space around the bed and the bed was just a normal sized double. It was very comfortable however and the bathroom was lovely.

Very nice hotel, central location for all theatres, soho & north of the Thames. Room very well decorated & comfortable.

We stayed only for 1 night for our anniversary and combined the stay with a lovely lunch at the Ivy and a show. The room was very comfortable and spotlessly clean and had all the usual amenities you would expect from a hotel of this class. We were kindly upgraded to a deluxe king from a superior and a chilled bottle of bubbly was waiting for us. Thank you so much Irene. We will use this hotel again when we visit London.

Small rooms, crowded breakfast area with long queues for buffet as it was not restocked fast enough

The hotel was spotless, looking like the nicest In the area! Staff were all fantastic especially Anna- she is an asset to the company, polite pleasant and happy to help at every moment . I will defientily be returning!!

I was disappointed, the room was really small. I had recently stayed at The Grange at Tower Hill, so I was expecting the same quality and it was not there and I paid a lot more to stay the Radisson,it is unlikely I will stay there again

Steak and lobster restaurant was fantastic. Definitely eat here before your show. You wont be disappointed.The hotel was nice, standard rooms are quite small but are ok. Good air con and nice bathrooms. Couldn`t watch tv, didn`t appear to be tuned to any local channels only foreign ones which were grainy, but as only there one night it was ok.

Gorgeous breakfast and very friendly helpful staff

Excellent hotel stayed here several times. Central location lovely room good breakfast and very helpful staff.

Comfortable clean room. Excellent staff who were very helpful. Our afternoon tea was lovely and my vegetarian daughter was catered for well. The hotel is in a good location for visiting tourist areas. We enjoyed our stay very much.

Great location! Helpful, friendly staff. Clean spacious room, comfy beds. Fab!

Dwiht & Alex bar staff - great hosts & service - made our evening most memorable.