Hotel very clean , staff very helpfull=food excellent what more could you ask for

Found the staff very helpful and polite ..The room was of a very good size and every where clean and tidy..Unfortunately no tea and coffee facilities and the bedroom window was drafty with a cracked pane but other wise we had a great time and would reccommend this hotel as the location would be hard to beat .

I booked the Clarence because of its location and history. One of the twin rooms was fine. The other was dreadful; bath badly stained, water in sink that would not drain away.. Brought this to Manager;s attention and he moved us for which we were grateful; but I had to insist to see the Manager, as the guy on reception told me we could not be moved, as the hotel was full. I stay in a lot of 4 and 5 star hotels and I think there could be more information in the rooms regarding the facilities in the hotel, the menus in the various rooms; what breakfast consists of and the prices. Also both nights we had to call housekeeping for extra towels; one handtowel for two people is not enough. Overall staff were great and very cheerful and helpful.

when i booked the hotel i requested a nice veiw because this was our 30th weding anaversary and a suprise for my wife when we got into the room the only view we had was of a tin shoot and an old court yard even the curtains were not hung properly one was higher than the other .this upset me from the start as i felt that i had let my wife down. i know that requests cannot always be granted but the person that read my request must be in a position to understand how important it was to me the client (you only have one pearl anaversary)and to act on it even if it was to contact me and inform me that thy could not comply with my request, my booking was made weeks in advance of travel and i was told by the booking agent that i could not have chose a better hotel for my needs. i did not make a complaint at the hotel i didnt want to upset my wife, but when i was asked to give my comments i thought i would .

The hotel restaurant and bar etc are lovely and the staff really helpful. I found the room basic and because we had rooms at the back, facing the bars it was very noisy (no air-con so the window had to be open. The rooms lacked tea/coffee making facilities and no dressing gowns. all in all fair value but i would try somewhere else next time.

I`ve never stayed in such a bland, characterless hotel room. The public areas of The Clarence are very nice and the staff are friendly and professional but the hotel rooms (or at least the one we stayed in) really let it down. Magnolia walls, brown acrylic carpet and brown curtains. Generally tired looking and totally lacking any luxury in its appearance. It was comfortable and clean but no design elements or special touches you`d expect from a hotel of this standard. No air-con and very noisy outside so had to close window and swelter!

The rooms were small with no air conditioning and no double glazing hence very stuffy and/or very noisy. The location is great. The public areas are good and the staff very capable.

best hotel ived stayed in i`ll be coming back,

Lovely clean hotel, relatively neat rooms and lovely service from staff. I was surprised that there were no tea/coffee facilities in the room and the blinds are not easy to operate (resulting in it coming off the rail!).

I found The Clarence to be a fab location over all. The staff were more than helpful and polite. The room was quiet and clean. Maybe not 4 star standard. One thing that was not great was the fact that the bath needed painting or replacing. Bit off putting initially. But would recommend this hotel for its location and the staff helpfulness. Would book again.

We know every member of hotel staff is supposed to make you feel welcome but in reality it tends to feel a little false - not at The Clarence. Everyone we came accross - especially Jacob on the weekend night shift - was friendly, welcoming and warm. The room was ok - the breakfast was nice but you can get that anywhere. The staff is what makes this hotel well worth staying in. Thanks Jacob and co - you were great.

Hotel ground-floor public rooms were very cold. I had to get a heater brought into the Studio room while waiting for a friend. The Octagon bar wasnt much better. Very limited menu in both. When checking out, I was "interrogated" by 2 people at Reception as to how and where I had spent my evening!! breakfast was good and staff attentive. My room was cold as the radiator was off and I had to send for help to turn it on-in one of the coldest weeks of the year!!! I won`t be back in a hurry to the Clarence. There are better (and cheaper) hotels in Dublin.

Staying for the second time and the Clarence met expectations for a £79 room, however if I was paying £110 or more would have gone to the Dylan - obvious missing items like bathrobes. Only had 1 face towels for 2 people, 3 coat hangers each, nobody to meet myself and pregnant fiancee at door to help with bags, all things that i`d expect for 5 star but for £79 perhaps that is what you pay for?

The Clarence came about for us after a web search for a Dublin Hotel, an adventure that turned into a very positive and satisfying experience. The facilities are comfortable, it would be lovely to have a jug and a cup in the room though to make a cup of tea/coffee in the middle of the night! Otherwise I can only make positive comment, the staff were courteous and helpful at all times, the quality of the rooms was excellent and the food was superb. I would definitely recommend the Clarence and certainly stay here on my next visit to Dublin.

This hotel is in a good location. The staff where very polite and helpful but I found it to be a little blank. The lounge is a bit like a waiting room. The restaurant was closed for suppers when we were staying there and our room was quite small and looked out onto the rear of a building only a few feet away across what looked like a loading bay. The TV was so quiet we had to get an engineer to come and tweek it louder and he appeared in only a couple of minutes and sorted the problem out so top marks there! Best points definitely location, cleanliness and staff.

We have just returned from Dublin after a wonderful stay at the Clarence. Well from the minute we stepped through the door the service was absolutely faultless. Our suite was beautiful. Very large and comfortable and we just didn`t want to leave and see Dublin. Could not fault it in anyway.

The Clarence is a really great hotel. I would recommend it to anyone.We had 2 rooms. We have 3 boys. In some hotels of this standard; there can be a snooty attitude. Not at the Clarence, Very very friendly. The rooms were very comfortable. The location in Temple Bar couldnt be better. We will visit Dublin again. We would only stay at the Clarence. A brilliant hotel !!

We stayed for one night and quite frankly that was enough.When you consider the price of the room you`d expect to have coffee/ tea facilities in your room.!! Our room faced the road running from Temple Bar and was very noisy until 4 am.The windows were closed of and this had no impact. Although i would say the location is superb but i think you could get much better value for money. We have stayed in hotels much better than this and for a fraction of the price.

Not the best i`d have to say and was overall pretty dissappointed especially considering how much we paid. The room had no iron/troser press(had to phone reception) it also had no menus for the restaraunt. And usually hotels have tea/coffee making facilities in the room but ours didnt and when asked was told i could order from room service(i.e id have to pay more)However we did eat a meal in the restaraunt and it was excellentI believe this hotel doesnt merit its 5 star status & i really wouldnt consider staying here againStaff are very friendly but to me this place is living on the reputation of its illustrious owners.

Good housekeeping standards, nice room, good breakfast- would recommed it highly to everyone I know. - We will be going back again.

Very pleased with this hotel it was a dream

Make sure you request a room with air conditioning if you require it, as initially we were given a room without. However they changed the room immediately.

Freindly and efficient. Great service in the resturant at breakfast

WE LOVED THE HOTEL,STAFF CAN`T BE FAULTED DIDN`T HAVE TO LIFT A FINGER SERVICE EXELLENT WILL STAY THIER AGAIN AND RECOMMEND TO ALL OUR FRIENDS

The room was very hot during the night and could not be altered even with the windows open. Also there were no tea making facilities in the room, which was disappointing for a hotel of this standard

It was our 10th Wedding Anniversary, and they gave us champagne on arrival - the accomadations was fantastic the breakfast and service was superb - oh and don`t forget the location right in the middle of Temple Bar - PERFECT

Lovely place to stay...... Staff were the best by far - will def stay again