Very pleased with hotel very clean and tidy, and is in walking distance to lots of placesOver all very happy would book again

excellent hotel right in the heart of everythingwill go back soon

I left my raincoat in the room and it was found for me.This is the 2nd time I have used the Strand Palace and I would have no hesitation in using the hotel again and recommending it to friends

I stayed in a twin room with my son for a recent theatre visit. Short walk from Covent Garden, theatres in Charing Cross Road, Embankment for the river taxi, bridge over to South Bank & the Tate, etc. Excellent location. Room very comfortable, quite spacious - only problem was that it was very warm in the room. However, we would definitely go again.

Service in general was good, breakfast eggs should be cooked to order fried eggs don`t sit well on serve yourself plates.

Clean and efficiently run hotel, conveniently located within walking distance of the theatre district and Covent Garden without city noise being an issue at night. The room was small but more than adequate for our needs our only issue was the lack of air conditioning, it was a hot night even with both windows open and we feared for our m&m`s bought at m&m world during the day!

I honestly think that for a three star hotel it is very good value for money for location. No aior con does hinder the enjoyment and the lack of plugs in say 558 hindered where it was positioned. Get air con.... 4 star. Staff in all aspects were fantastic especially Commentaa and recepttion staff . Bit of a shock to find a glass of Chablis 13.95!! They shouldd have told us the price. Well done and thanks for the support when I lost my credit card and the general professiobnalism and friendliness.

The weather was extremely hot and my room was small and very warm! I had been provided with a fan which helped. The room was clean and bright, but very noisy as it faced onto the Strand. I was so tired that I slept right through on the second night. Room service was on time and good food reasonable priced. I would be happy to stay again.

Room was positively tiny. It was an attic room on 7th floor and obviously a single room with two single beds installed and single room facilities. Beds so close unable to get out of one bed without bumping the other. At £160 pounds per night was outragiously bad value. Website should explain that for less expensive price one is given a substandard room that would be more honest than the implication that it is a standard room that has not sold previously. With no air conditioning the room was positively claustrophbic. I attempted to change the room and telephoned room servivce to ask about air conditioning and was adivsed no room in the hotel had air conditioning so stayed as we were there for only one night. Plus side - within walking distance to West End atractions galleries, theatres, etc. Plenty of buses to other tourist attractions. Staff pleasant.

The room was tight on storage space. No drawers or shelves in wardrobe which made unpacking for more than an overnight stay a problem.

overall perfect for our requirements

Stayed at the Strand Hotel for 2 nights for a theatre break. The Strand hotel was an excellent hotel with frendly and helpful staff especially the Concierge who were very knowlegiable. The hotel was in an ideal spot for sightseeing and theatres and was very clean and well worth the money. Would recommend this hotel to anyone and would definitely book this hotel again if stayiong in London

Excellent location for exploring West End. Hotel room was immaculately clean and the general feel of the hotel very good. Checking in & out was stress free too. Would definitely recommend.

excellent location, very helpful staff , accomadation good value for money we would stay again

I had stayed at this hotel before and had been quite impressed but this sojourn was really disappointing. Firstly, the room was very small and cramped as was the bathroom. Secondly, my duvet cover was stained and I found a cockroach like insect among clothes left lying on the dressing table. Horrible. Lastly, the breakfast cost £30 sterling for two..absolutely ridiculously pricing for a very ordinary buffet breakfast. Extremely disappointing overall.

HAVE ALWAYS ENJOYED STAYING AT THE STRAND PALACE. NOW THE REFURBISHMENT HAS IMPROVED THE STANDARD. PROPER SHOWER CUBICLES INSTEAD OF A BATH MEANS THAT IT IS QUICK AND EASY ,GOOD FOR THE YOUNG ,ELDERLY,FIT OR NOT SO FIT,AND THE ENVIRONMENT . THE ROOMS AND FACILITIES ,NO UNNECESSARY FUSS AND ICE ON TAP EXCELLENT. MY CONGRATULATIONS TO THE STRAND PALACE.

I stayed on a Monday night and the price was ok. Room was clean but a bit small. Breakfast was extra and at £15 was a bit pricey. I would stay there again.

Pleasant and efficient reception staff. Room fine, apart from noise from the Strand. Had to wait avery long time for a lift - 5 minutes!

Rooms slightly on the small side but adequate no air conditioning but fan was provided and windows opened which was good!! would still rather stay here any time compared to modern buildings this has lots of character the staff are awesome especially concierge and information hats off to you guys! food inc breakfast and dinner were really good dinner excellent value awesome carvery, can`t wait for our next visit. great location. thanks for making our stay a good experience we will recommend you to all our kiwi friends

We love staying at the Strand, the perfect place, we never have a complaint, excellent staff

Nice room, but didn`t sleep a wink during the night due to the noise of what I think was an air conditioning unit!

The hotel itself was lovely and the staff were very friendly and helpful. However the room itself was small and badly laid out, it was very difficult to get comfortable and watch tv because of where it was located on the wall on the right hand side of the bed. The only space for a chair was directly under the tv and it was not possible for 2 people to lie on the bed and watch it. The sound proofing between rooms was poor and my neighbours woke me a lot eatlier than I wanted to get up.

Slightly impersonal but overall great hotel! Room lovely!

We had a lovely stay in the hotel, the rooms although small, was not a problem as we were out from early morning until late sight seeing. The rooms were very clean and well stocked (shampoo, towels etc.). Hotel is in a great situation, close to all the shows, I will be staying at the Strand next year when we visit London again.

has tio change rooms because adjoining room door not sound proffed soe we could hear all conversation,bathroom noises and tv. Replacement room had partition stud wall whcih again you could hear all coversation telephone conversation tv and other noise. other failties in hotel , breakfast claniliness etc fine

excellent friendly service fantastic location for london showsrooms very clean

Room clean and reasonable size. Only issue was the potential for traffic noice as I had a room on the front of the hotel. Personally didn`t bother me but may affect lighter sleepers!

As always, everything was great. Room tidy, staff helpful. Well worth the money - a super hotel in a great location: when in London, I almost always stay here (unless in the height of summer as no air-con). Will be back!

Your staff were extremely helpful, and especially your door staff... I wil definately stay again and recommend the palace in the strand..

perfect in everything ...location- cleanliness -spacious- Ideal for the west end visits.

I took my daughter to see a show and this hotel is right on the doorstep to theatre land. Beautifully presented, clean and well supplied. shops and the thames on the doorstep for walking on the fresh morning and hyde park, kensington and buckingham palace all within easy reach. Lovely dinning room thhough for the price I would have expected breakfast included,,,even if it was only a continental one. But all in all excellent service. Cannot fault the hotel at all.

A very comfotrtable and clean hotel where the staff are helpful and friendy. Its location is ideal, surrounded by theatres and restaurants and near to shops and other main attractions.

Staff pleasant, hotel room (mine was a single) was small but was clean and with a comfortable bed and good size bathroom. We ate dinner and breakfast at hotel - both faultless. also spent a few hours in the cocktail bar !! Hotel ideally placed for Covent Garden and theatre land. Would definately use again.