4 star

Gresham

23 Upper O`Connell Street, Dublin City Centre, Dublin, Dublin 1

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

89% (1183 reviews)

More reviews >>

Guest rating:

Excellent

3/8/2011

"Excellent help from the team on reception and the rooms were always spotless"

It was a great help that we were able to check in early after travelling overnight. The staff were always very helpful and the cleaners also did an excellent job. Well done

Guest rating:

Excellent

2/8/2011

"Old World Hospitality in the Heart of Dublin"

Reasonable price for a good standard of Hotel. Staff very friendly, mannerly and approachable. Rooms adequately sized with a good size of bathroom.Would recommend this Hotel and will certainly return

Guest rating:

Excellent

2/8/2011

"clean & friendly staff"

The hotel was very good , it was exceptionally clean ,the staff were very friendly and welcoming. Aenjoyable experiance staying there, will go there again when i come back to Dublin.

Guest rating:

Good

1/8/2011

"Perfect location"

Perfect location. Lovely communal areas. Our bedroom could be doing with a new carpet and a lick of paint but the bed was extemely comfortable. Room spotlessly clean.View was disappointing. Staff were very attentive, friendly and so helpful, especially Charlie the concierge, who was so knowledgeable about Dublin. Hotel prices were a little hefty but plenty of alternatives by.

Guest rating:

Excellent

1/8/2011

"perfect location"

very friendly staff. room was excellent and hotel was within walking distance of shops and entertainment. hop on off bus parked right outside hotel.

Guest rating:

Good

1/8/2011

"-"

Clean and comfortable. Helpful attentive staff.

Guest rating:

Excellent

22/7/2011

"The hotel was very comfortable and the staff were ver friendly. I would definitely recommend the Gre"

Guest rating:

Excellent

19/7/2011

"EXCELLENT HOTEL IN AN IDEAL LOCATION"

We had a great stay at the Gresham in Dublin. It is perfectly located on O`Connell Street and it is very comfortable and modern. The room was of a nice size and the bathroom felt very luxurious! The staff were polite and helpful and I would definitely come back to this hotel in the future. The secure capark at the back cost us 30 euros for 30 hours, which is not dearconsiderering it is in the centre of a capital city!

Guest rating:

Good

16/7/2011

"-"

we are never disapointed with our stay in the gresham hotel especially when we get a room facing onto o connell street. food and service good. hotel although busy is very relaxing as well as being very central to all attractions in this magnificent city.

Guest rating:

Excellent

15/7/2011

"A great situation on O Connell Street and all the staff were very friendly and helpful, this is the "

Guest rating:

Good

14/7/2011

"Very happy with the service,the rooms were of a high quality and the overall hotel was excellent. "

Guest rating:

Good

12/7/2011

"excellent location very clean and drink and food no more expensive than city restaurants."

Guest rating:

Excellent

11/7/2011

"Very nice rooms and they were very spacious."

Guest rating:

Good

5/7/2011

"-"

The reception staff were very helpfull, the lounge and bar area relaxing which led to an enjoyable stay

Guest rating:

Good

3/7/2011

"Friendly Service, Beautiful Hotel, Great Central Location"

Hotel Beautiful, Good Rooms, Friendly Helpful Service, Great Central Location

Guest rating:

Excellent

3/7/2011

"pleasant, helpful and welcoming staff!!!"

very clean and roomy bedrooms, the bed was to die for!!! great security. Good location. Service with a smile, staff eager to help. Will definitely come back when in Dublin and will recommend! Thanks for a great stay!

Guest rating:

Excellent

30/6/2011

"-"

As a former hospitality industry employee in management,craft trainer & assessor capacity with Forte Hotels, Holiday Inn & Belfast Europa Hotel, I was very impressed with the standard of service & attention to detail provided by The Gresham. The two concierges who were on duty during our stay and the housekeeping lady deserve a special mention for their prompt response to our requests & their genuinely pleasant willigness to be of assistance. I look forward to staying in The Gresham in future & recommending it to others.

Guest rating:

Good

30/6/2011

"Clean and tidy and good location"

Nice hotel and great location for seeing Dublin. Just a couple of small points - there was no seal on the plug in our bath, so water kept leaving rather fast!! Also, had a hideous `view` of a concrete wall, and we were woken up both mornings by the sound of loads of beer barrels being loaded/unloaded below!! But in a different room, am sure it would be lovely!

Guest rating:

Excellent

29/6/2011

"Fabulous 2 night stay"

Everything about the hotel was fab. When we checked in we were upgraded to superior rooms which were wonderful. The Reception staff were very welcoming and polite. The meals were superb and very good value for such a hotel. Couldn`t fault it at all.

Guest rating:

Excellent

27/6/2011

"A lovely olde world Dublin Hotel with friendly and very accomodating staff. "

A lovely olde world Dublin Hotel with friendly and very accomodating staff. The bar has a laid back, comfortable atmosphere. I have stayed in both the older part of the hotel and the refurbished part and have found the accomodation to be good in both. The late weekend breakfast was especially welcome. The hotel`s location is central without being too busy or noisy.

Guest rating:

Good

12/6/2011

"Generally good but very average buffet breakfast. "

Guest rating:

Excellent

7/6/2011

"-"

Room very comfortable. Staff all very helpful and charming. Really enjoyed stay. Ellen Corrales

Guest rating:

Excellent

5/6/2011

"Still the best hotel in Dublin"

Just returned from a stay at the Gresham hotel on o`connell street in Dublin. This was our 4th time there. Once again this hotel has it all, charm and great service and it`s right in the heart of the city ideal for shopping and all the bars and restaurants. The Staff are always happy to help and the hotel even has free wifi to boot. We be returning there next year for sure.

Guest rating:

Excellent

14/5/2011

"The Hotel was most impressive."

There were simple lackness of taking instruction for delivery of newspaper, and allocation ofroom key for three day booking to two days of entitlement.

Guest rating:

Excellent

9/5/2011

"-"

very comfortable hotel staff very friendly and helpfull

Guest rating:

Average

5/5/2011

"disappointed at the standard of the rooms"

The initial first impression of the hotel was WOW.... until we got to our room. To be honest, we have stayed in better rooms at budget hotels. Apart from having a robe to wear after a shower.... there was nothing really special about the rooms. So if i was ever going to pay for a special night or weekend away, i would not be going to the Gresham.The service was second to none, with the consierge and the staff being friendly and helpful. but again, apart from the consierge, every hotel we have ever stayed in, the staff have been as friendly and as helpful. Well, i can now say i have stayed in the Gresham....... but thats as much as i would say. I definately wouldnt recommend it to any of my friends or family.

Guest rating:

Excellent

3/5/2011

"Fantastic hotel, rooms immaculate and great atmosphere."

Guest rating:

Excellent

29/4/2011

"-"

Very comfortable room, great position to get everywhere, friendly staff, very enjoyable stay, would stay again

Guest rating:

Excellent

28/4/2011

"friendly,close to city and"

Staff were helpful and friendly!stayed in standard room and it was spacious!located in the city centre!car parking was

Guest rating:

Excellent

26/4/2011

"Accommodation very comfortable and staff approachable, professional and quick to respond to requests"

Guest rating:

Good

25/4/2011

"Beds"

Had a very nice stay, but the bed was quite uncomfortable had a sore back for 2 days....

Guest rating:

Excellent

23/4/2011

"-"

As always a great stay, the cotinental breakfast we had on the last day was a little dissapointing as there was no cheese and no cold meats and there normally is.

Guest rating:

Excellent

20/4/2011

"Re-assuringly good"

I am a worldwide business traveller from Shanghai to Sao Paulo. I am on a short easter break with my family here in Dublin. The Gresham enjoys a central location, rooms are clean and not cluttered with PR material, staff are helpful and polite when you need them.

Guest rating:

Some problems

12/4/2011

"very loud vibrating music until 2am which, we were not advised of this event "

Overall, our experience of the hotel was excellent the staff were very nice the food was good and the facilities were clean. However, it was a shame about the music and the way the situation was handled by the night manager first he said we would not hear it on the third floor then when he came up to our room he said it was not the hotels music and offered us to move room at 1am, later he did apologise and say he did not realise the music and the vibration would be as bad on our floor. The next morning the manager gave us a voucher which to be honest we probably will not be able to use.

Guest rating:

Excellent

11/4/2011

"Absolutely Wonderful, "

staff very freindly and helpful the hotel itself was spotless and obviously well organised. Will certainley stay again. Well Done.

Guest rating:

Good

10/4/2011

"Good price, good service, clean rooms, no problems.... what more could you want!"

Guest rating:

Good

27/3/2011

"-"

The staff are great and the food good too. The public areas of the hotel are excellent but are room was small and although it and the bathroom were clean we were disappointed with it overall.Great location though

Guest rating:

Good

20/3/2011

"excellent location"

The downstairs of the hotel was very fancy however the bedrooms were just average.Also in the room it was very cold.Staff were very helpful and pleasant .

Guest rating:

Good

15/3/2011

"-"

Between `good` and `excellent`.

Guest rating:

Good

14/3/2011

"Rooms a little small"

More reviews >>

Gresham

23 Upper O`Connell Street, Dublin City Centre, Dublin, Dublin 1

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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

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