3 star

Opera Franklin

19 rue Buffault, Opera, 75009

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

83% (51 reviews)

Guest rating:

Excellent

16/5/2010

"Great modern style rooms, great central location, great price"

Rooms were very good, maybe a little small. Cont. Breakfast good. 10 minute walk from Gard De Nord. 10 min walk to lots od shopping and hop on off bus and metro

Guest rating:

Excellent

7/4/2010

"excellent hotel, great location - happy to return again and again!!"

This was my second stay at Opera Franklin and would not consider staying anywhere else in Paris. About a ten minute walk from Gare du Nord and an excellent location close to metro Cadet. Superb breakfast and very helpful staff. Looking forward to another stay next year!

Guest rating:

Some problems

27/3/2010

"Problems with the lift."

The hotel was OK overall. They are renovating the 4th floor, so there were workmen and materials around. There are 8 floors and only 1 lift. We were on the 5th floor, and we needed to use the lift because the stairs were very narrow and winding. This one lift was used by the chambermaids, workmen and other staff as well as guests on all 8 floors.

Guest rating:

Average

22/3/2010

"Great location, shame about the paper-thin walls"

Central location and within walking distance of 3 main metro lines.However, don`t expect much privacy in your room as the walls in this hotel are so thin that you can hear everything from the room next door.

Guest rating:

Some problems

7/3/2010

"Not as good as advertised"

Guest rating:

Excellent

21/2/2010

"Value for money, very friendly staff, enjoyable stay"

Hotel located close to Cadet metro station therefore access to all sights within a 5 minute walk. Room, although small, very clean with all facilities provided. Staff extremely helpful and polite. Would definitely go back to this hotel and would recommend as value for money. If you are booked into this hotel within the next few weeks please note refurbishment is currently be carried out on the 3rd floor so expect some noise, although it did not bother us as we went to Paris to see the sights not stop in the room!

Hotel response from Manager

1/3/2010

Dear Guest,Thank you for bringing to our attention your positive remarks. Immediately I am writing to thank you for your extremely valuable feedback. I have forwarded these remarks to the team and they appreciate your kind words.You are right regarding the renovation but we have informed all our partners.We look forward to another opportunity to welcome you to the Opera Franklin.Yours Sincerely,Tatiana CvetkovskiGeneral Manager

Guest rating:

Good

30/11/2009

"Good clean well located hotel"

Guest rating:

Good

6/5/2009

"Rooms small but clean,staff on desk are very helpful and attentive with very good English"

Rooms were quiet at night and the continental breakfast was very adequate.Hotel is difficult to find without street map, and and would recommend that purchase of metro tickets a must for getting around tourist areas.Would certainlly go back to Opera Franklin.

Guest rating:

Good

11/1/2009

"Lovely stay, but tricky parking!"

We had a good stay over the Christmas break. Parking was advertised with this hotel, but in fact this turned out not to be the case. In the end we were able to park in an underground public car park, but without a good map, and lots of cash (Visa/Mastercard etc are not accepted) we would have been in trouble. The room was clean and small, but we didn`t go to Paris to spend lots of time in our room. Beds were very comfortable. We took our own travel kettle and tea, and very pleased we did. Breakfast was quite good, if a little disorganised.Reception staff were very friendly and helpful, particularly with our parking problem!

Guest rating:

Good

18/12/2008

"Reception staff courteous and extremely helpful."

Guest rating:

Excellent

11/12/2008

"overall amenities and service excellent."

only negative comment would be that breakfast content could be improved

Guest rating:

Good

30/11/2008

"Lovely, friendly, helpful staff"

Very comfortable and pleasant. Pity the shower is in a fixed bracket too high for short people.Breakfast mediocre and disorganised, need more staff in the dining room.

Guest rating:

Good

5/11/2008

"Affordable in a good location"

Guest rating:

Good

30/9/2008

"Great value for money"

Chose this hotel for a short break for us to spend time in Paris. Reception were excellent and happy to support my attempts at french. Room was clean on arrival and daily on our return. Breakfast was a little busy with many guests electing to eat around the same time late on which was a little challenging for seating and the waitresses to keep up with. Totally obliging staff. Reasonably good range of buffet on offer - hot and cold with no limits on juice, coffee, croissants etc. Located between 2 easily accessible metro stations and with two OK supermarkets in the immediate vacinity. Reception well stocked with tourist information and happy to give help on getting there. Left luggage well organised and collected after dinner for a late evening flight even though checkout had been at lunch. Delighted to recommend and looking forward to returning.

Guest rating:

Some problems

16/8/2008

"Air conditioning not working"

When we arrived the air conditioning in our room was not working , my husband asked if it would be fixed and was told someone had been in that day and could not fix it , but that they were coming back the following day. It was not operating for the four days that we stayed there . The bedroom was like a sauna making it impossible to sleep. Also I felt that the breakfast room was not big enough for the amount of guests in the hotel. The hotel is very clean and the staff were pleasant and it is in quite a good location to travel around Paris. I personally would not use this hotel again.

Guest rating:

Excellent

27/7/2008

"Excellent value for money"

Interesting building, efficient and pleasant breakfast, and we`d be happy to go back.

Guest rating:

Good

18/6/2008

"excellent location lovely and clean"

Guest rating:

Good

18/6/2008

"Only issue we experienced was that the hotel had run out of bottled water and soft drinks on arrival"

Generally a comfortable and well presented hotel, centrally located and well priced. We had a good stay!

Guest rating:

Good

10/6/2008

"beautiful courtyard"

lovely area, warm welcome, rooms beautifully clean, reception helpful

Guest rating:

Good

6/5/2008

"Small Friendly Hotel"

Small friendly hotel.Pleasant helpful staff.As much as you cane eat continental breakfast.Close to 2 metro stations.Location slightly out of the way.Very good value for money.

Guest rating:

Some problems

27/4/2008

"Short Stay-In Paris"

My husband and I have just returned from a week end break , to celebrate his 50th. The hotel is in a great location. We know the rooms are small in Paris but nothing could have prepared us for our room number 5a at the Franklin . It was very very small, no drawers and no window just the full glass door .Breakfast was included however the week end we stayed the hotel was full. We went for breakfast each morning at approx 8.15am and had to queue.Another word of warning we ordered a taxi from the reception and was informed by the receptionist it would be ?32 eouros- not the case when we arrived it was ?55 euros even though the taxi company had an advertisement at the hotel reception which clearly stated ?16 each. Overall I would stya gain at the Franklin but make sure I request a different room. It was good value for money.

Guest rating:

Good

12/4/2008

"Good location, v close to metro. Hotel was clean and staff were friendly"

We would happily stay at the Opera Franklin Hotel should we visit Paris again. Walking distance to Montmarte (20 mins ish). The hotel was on a Metro line which made it easy to get to most attractions. The rooms were small but perfectly functional, with in room air conditioning which was great, and french doors onto a juliette balcony. Breakfast was fine and staff were helpful and friendly. There was also a great Italian restaurant just next door.

Guest rating:

Good

8/4/2008

"The Hotel was good but parking difficult to offload cases."

The room and public rooms were clean and tidy and well maintained, the onlt problem was offloading the car outside the Hotel, this was impossible on a one way street so we had to carry everything from the car park 500 metres away.

Guest rating:

Excellent

15/3/2008

"Lovely clean hotel in good location."

Would recommend this hotel, set close to the metro and within walking distance of some sights. Excellent breakfast served until 10.30 and could have in room as option. Staff very friendly and helpful, room cleaned and linen changed regularly. would return and recommend to others.

Guest rating:

Excellent

12/3/2008

"Excellent value for money and within easy acces to all tourist sites"

Guest rating:

Excellent

28/2/2008

"Within easy reach of Metro, restaurants and places of interest. Good local bus service."

Very welcoming and helpful staff. Comfortable and clean roomsand good breakfasts

Guest rating:

Good

18/2/2008

"Small Room. 004. Friendley and helpful staff. Nice breakfast"

Guest rating:

Good

8/2/2008

"Everything you need for a short break"

Located very close to Cadet metro station. Nice "village area" of Paris. Staff friendly and helpful. Hotel very clean and rooms comfortable although a little small. Breakfasts good. Only negative about the hotel is that there isn`t much soundproofing between the rooms. I f you have noisey neighbours it may be hard to get to sleep. Thankfully although we could hear our`s having fun they went to sleep just after 11.00.

Guest rating:

Good

21/1/2008

"Very clean, comfortable and convenient, although the room was rather small."

Guest rating:

Good

2/12/2007

"A thouroughly enjoyable stay."

The hotel was clean and the staff were friendly and helpful.The rooms were average - not much cupboard space and no drawers for storage but adequate for a short stay. The bathroom was clean and modern and spacious. Our room was badly in need of a refurbishment ie; the walls were dirty and the paper was pealing off in corners. The lighting was dark and dingy - not good for applying make-up girls. Overall though, I would recommend the hotel for anyone who`s visiting Paris over a long weekend - maximum four days. It`s a great location, just round the corner from a metro station and supermarket etc. and if you`re just using it as a base it`s perfect.

Guest rating:

Good

6/11/2007

"Clean nicely decorated. Very helpful lady at reception upon arrival"

Guest rating:

Average

15/10/2007

"rooms rather small but kept very well"

receptionist a bit brusque; buffet breakfast poor; overall atmosphere friendly and helpful

Guest rating:

Good

11/10/2007

"Staff were excellent, breakfast first class"

Room was small, stuffy, no window and you could hear next door

Guest rating:

Good

23/7/2007

"Very Relaxing Environment"

Guest rating:

Good

23/5/2007

"Good location"

We were put in rooms without any windows but who`s glass doors (one way mirrors) looked out onto the central courtyard. We didn`t like this at first but eventually found it acceptable. There was no hot water on 2 occassions which was very annoying. Staff were friendly, breakfast bar didn`t offer too great a choice or quality. The Hotel was quite central (4 metro stops to Pont Neuf) and had some good cafes around. It was also easy to walk back to at night. Overall the stay was fine and pleasant.

Guest rating:

Good

21/4/2007

"easy walk from metro. clean hotel. friendly staff."

Guest rating:

Good

1/4/2007

"Hotel easy to get to from RER/Metro. Very easy to walk to restaurants in the area. "

Rooms were clean. Breakfast was of good quality with a good choice of food. The Hotel was central for walkers and within 400m of the Metro. A bigger and better lounge / bar area in the hotel would have been welcomed for a bit of R&R by the more energetic or us

Opera Franklin

19 rue Buffault, Opera, 75009

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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

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Excellent

Good

Good

Average

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Some problems

Some problems

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