3 star

Thistle Barbican Shoreditch

Central Street, Clerkenwell, City of London, London, EC1V 8DS

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

85% (1615 reviews)

More reviews >>

Guest rating:

Excellent

1/8/2019

"excellent value"

Guest rating:

Average

25/7/2019

"-"

No air con. Shower weak, difficult to regulate temperature of water.

Guest rating:

Good

23/7/2019

"Great value - wonderful pool and friendly staff"

We stayed for one night and apart from a 20 minute wait at Reception it was all good - especially the swimming pool on a very hot day.

Guest rating:

Good

22/7/2019

"Nice Hotel"

I enjoyed my stay at the hotel and would use it again.

Guest rating:

Average

22/7/2019

"Food . Stopped serving food at 11pm . For hotel this size Thought you would of had a 24 hr service"

Room was ok . Staff friendly . A bit out of the way from any where .

Guest rating:

Good

20/7/2019

"Comfortable bed "

Air con was great and comfortable bed, room was deluxe double but seemed more standard bathroom was a bit tired but adequate. Food in bar okay.

Guest rating:

Excellent

19/7/2019

"-"

Reception staff friendly and helpful, location further out than we thought, used local bus . Room very clean and comfortable, no street or traffic noise.

Guest rating:

Excellent

18/7/2019

"Comfortable"

As always this hotel was comfortable. The staff made our check in and out run very smoothly. We had breakfast on our last day and it was exceptional. The hot food was hot, the plates for the hot food were hot, you don`t always get that in other hotels I have been to before. Breakfast was lovely.

Guest rating:

Average

15/7/2019

"Clean and tidy "

Was clean and tidy but bath very slow to run. Windows could do with replacing and t.v needs updating as only had 5 channels.

Guest rating:

Average

14/7/2019

"Breakfast best part "

Guest rating:

Excellent

14/7/2019

"-"

Exceptional service from EDIT on reception overall - will put on must return list

Guest rating:

Some problems

12/7/2019

"-"

Check in staff was dreadful

Guest rating:

Excellent

10/7/2019

"One of the best London hotels."

The Thistle Barbican is the best hotel my partner and I have stayed in when in London, The service from the fantastic reception staff, bar staff and restaurant staff is top notch. If there is anything you need just ask and they will do their upmost to help. Breakfast is fantastic with plenty of choice with staff always on hand to help. The deluxe rooms are lovely and worth paying that bit extra. I would highly recommend and shall stay here again when we are next in London.

Guest rating:

Good

7/7/2019

"-"

very nice hotel, have stayed there 3 times now and would recommend

Guest rating:

Average

7/7/2019

"Excellent service"

Guest rating:

Good

6/7/2019

"Well worth a stay"

Warm welcoming staff, clean, room lovely (425) just not enough plug socket. Only issue and it is a small one, pool and pool showers need re-tiling. Well placed for tube and buses to visit all parts of London

Guest rating:

Excellent

29/6/2019

"Fantastic hotel very polite and helpful staff would recommend to anyone"

Must say a special thank you to Wilfred at the hotels reception for helping my wife and I get a low floor room and help with our luggage very kind

Guest rating:

Good

29/6/2019

"Friendly staff and comfortable room. Worth a visit even if its location is strange"

Guest rating:

Good

23/6/2019

"-"

Everything we needed from a theatre break. Good breakfast, would stay again.

Guest rating:

Good

9/6/2019

"-"

Generally good- spa and pool were nice but the room was very run down

Guest rating:

Excellent

3/6/2019

"a lovely hotel"

we was looked after all weekend great staff great service look forward to our next stay

Guest rating:

Excellent

29/5/2019

"-"

Would recommend to friends, excellent service friendly efficient staff

Guest rating:

Good

24/5/2019

"Very comfortable room and professional staff"

Guest rating:

Good

20/5/2019

"Enjoyed my stay"

Guest rating:

Excellent

14/5/2019

"Lovely staff, good breakfast and good rooms. "

Guest rating:

Average

8/5/2019

"-"

Bed was hard not enough plug sockets in room. Soap dried out the skin alot. Telly didn`t really work in the room sound was very low on channels.

Guest rating:

Some problems

28/4/2019

"Staffing levels young and inadequate "

Rooms clean but three rooms had something missing. Not enough complimenta

Guest rating:

Good

16/4/2019

"Cheerful and quiet!"

Loved the pool and the sleep!!!!!

Guest rating:

Good

14/4/2019

"comfortable "

a 341;easonable hotel. we had a problem with the electrics and it was sorted very quickly.

Guest rating:

Poor

8/4/2019

"Indifferent Staff"

The TV was not working on arrival. Reception was advised and I assumed it would be sorted by the time I returned late evening. It was not. A reminder was given to the `vague` reception staff after 22:00 but ultimately at 22:40 the hotels solution was for us to change rooms! We didn`t.Earlier in the evening, we had planned on having a meal in the restaurant, but were told that we could only eat in the bar. However, in the bar an extremely drunk lady was continually swearing. As the staff did nothing about this situation, we ended up leaving the hotel and eating out.At 03:00 in the morning, we were awoken by a particularly noisy group of drunken men who proceeded to put loud music on for the next 45 minutes.If the staff had taken any responsibility for the TV, the drunken lady or the the noise at 03:00 in the morning, it could have been much better. I will not be staying at this hotel again.

Guest rating:

Excellent

7/4/2019

"Brill"

Hotel facilities were good. Breakfast charges reasonable. Service fantastic. Bed a little hard but still slept like a log.

Guest rating:

Excellent

2/4/2019

"Customer service on another level "

Guest rating:

Average

2/4/2019

"-"

The hotel was divided into two sections and cant comment on the rooms in the main section as we were based in the second area. The lobby was clean tidy and well decorated. There was decorating going on in the downstairs area in our section. Hopefully this will then move into the rooms. The room was clean and tidy but could do with been up dated as a lot of the furniture was marked and chipped bathroom the same, clean and tidy but a funny lay out and ready for a face lift.Not a bad location we enjoy walking so walked into central London 20-30mins away. Tube 10mins away.

Guest rating:

Excellent

31/3/2019

"Excellent "

Guest rating:

Excellent

25/3/2019

"Best oasis in town"

Excellent value for money. Gets our vote and five stars

Guest rating:

Poor

18/3/2019

"Very disappointing. We won`t be back"

Old out of date building. Room was next to the lift and stairwell so noisy constantly. Needs pulled down and rebuilt. Beyond an upgrade!

Guest rating:

Some problems

18/3/2019

"Not great"

T.V didn`t work properly, lost channels and no volume on some. Had to keep asking for more Tea bags for the room. Things not replaced like no tissues and lightbulb gone in bathroom. Not very clean, housekeeping poor. Shower cold one day, too hot the next. Only positive, bed was comfortable.

Guest rating:

Excellent

17/3/2019

"Great hotel"

Very helpful staff. Exceptional service from the woman who booked us in, in helping us with how to get around London. All the facilities were good. The breakfast was excellent. Room had all we required.

Guest rating:

Good

14/3/2019

"Very nice hotel."

Would have preferred ot to be nearer Covent Gardens. Never enough teabags!

Guest rating:

Excellent

11/3/2019

"Made to feel like the queen. "

I can not fault this hotel at all. Visited as a treat for my daughters 8th birthday. On arrival we were greeted by the Receptionist called Molly she said how lovely my daughters manners were and said she would send up a treat to our room for that and the fact it was her birthday. My daughter was theirs when she had a birthday card delivered along with cakes pop and a nice bottle of wine for me and her grandma. Molly went above and beyond her job (Thankyou for making my daughters weekend) best day ever she said. The rooms were spotless along with the restaurant and the spa. The staff were very helpful. We will be back x

More reviews >>

Thistle Barbican Shoreditch

Central Street, Clerkenwell, City of London, London, EC1V 8DS

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