4 star deluxe

Montague on the Gardens

15 Montague Street, Bloomsbury, London, WC1B 5BJ

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Excellent

95% (153 reviews)

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Guest rating:

Excellent

9/1/2009

"WONDERFULL HOTEL"

We stayed at the Montague as a present to celebrate our 2nd aniversery and to see in the new year. On arrival we were greeted by well presented staff both on the door and reception. The room was lovely and well equipt,classy and clean. The hotel is in an ideal location and within easy walking to such attractions as the british musuem,covent garden and other central attractions. The restaurant was superb and the breakfast buffett and english breakfast were the best we`d had in a long time,with friendly staff to over see our needs. Our only complaint were the late night new years Eve party revellers returning to there cars which were parked in the street.......Besides that we would recomend the Montague to everyone. Regards Phil Reason & Ms Michelle Sartin

Guest rating:

Poor

5/1/2009

"Very disappointed with this hotel. Poor service and not looked after very well."

I asked for a non-smoking room and we were put in an old smoking room. which still smelt. I complained so they moved us eventually to a non- smoking room but there was no heating, At all! -2 degrees outside! Our bags were left in the other room waiting to be brought to us. I complained once again to find that they cant get the door open to get our bags. New years eve and i have now only one hour to get to ready. My idea of relaxing, have a glass of wine , and enjoying my expensive room whilst getting ready did not happen at all! Very upset and stressed by the time i got in a cab. The lift was out of order too. I know New Years eve is a very busy time but this was not good enough. Im not one to complain and this is the first review i have done but i feel so disappointed that i would hate for this to happen to someone else.

Guest rating:

Some problems

3/1/2009

"expecting "

Guest rating:

Average

30/12/2008

"Room very small, interior in need of renovation, service excellent."

Guest rating:

Excellent

28/12/2008

"Have stayed here many times, quiet hotel good service well placed for Covent garden and the theatres"

Guest rating:

Excellent

22/12/2008

" Very friendly & comfortable. Lovely decor."

Positives: Staff very friendly & helpful. Rooms comfortable and recently decorated Buffet breakfast good quality. Negatives: Floorboards squeaked a lot, so you hear the room above. Mattress too soft (I know this is only my personal taste). Would recommend it, especially if you`re visiting the British Museum (which is next door).

Guest rating:

Good

17/12/2008

"breakfast was poor service, but rooms were very nice."

Guest rating:

Excellent

17/12/2008

"Very friendly staff, lovely rooms and christmas decorations. Great location - expensive bar drinks!!"

Guest rating:

Excellent

6/12/2008

"Very enjoyable stay."

Nothing was too much trouble whilst staying at the Montague,the staff were lovely and the room was fantastic. Look forward to stopping again.

Guest rating:

Excellent

24/11/2008

"-"

This was our 1st visit to the Montague and found the whole experience delightful; the staff were friendly and helpful; the room was immaculate and very comfortable; the situation of the hotel was perfect for theatre, shops and museums. Would certainly stay there again

Guest rating:

Excellent

23/11/2008

"excellent service as allways - thanks"

Guest rating:

Good

21/11/2008

"Very attentive staff with a lovely atmosphere. "

The hotel was beautiful, the service was excellent. Unfortunately, the rooms tended to be on the small side to the point where we were offered breakfast in our room, however, with only one chair in the corner, felt it was unsuitable. We were also put into a smoking room which wasn`t overly pleasant. The hotel was fully booked so we were unable to change rooms. The location was fantastic, just a short walk away from theatreland and covent garden.

Guest rating:

Average

16/11/2008

"We were disappointed in the room sizes felt very claustraphobic."

Guest rating:

Good

9/11/2008

"Very welcoming and helfpul staff. Good accommodation and wonderfully situated."

Enjoyable stay at the Montague Hotel. Good place to stay and exceedingly friendly and helpful staff. Be prepared for a wait at breakfast if the hotel is busy but coffee, orange juice and newspapers are available while you whet your appetite.

Guest rating:

Excellent

3/11/2008

"A fantastic hotel with excellent service."

We thoroughly enjoyed our stay at the Montague. The staff were incredibly efficient and helpful. Our room was upgraded and had been recently refurbished to an excellent standard. I would definitely return or recommend this hotel.

Guest rating:

Excellent

9/10/2008

"Fabulous!"

We thoroughly enjoyed our stay at the Montague. A very elegant hotel, that is almost `crisp` it`s that clean. It has a lovely atmosphere and staff were very helpful. Will definitely stay again.

Guest rating:

Excellent

7/10/2008

"It was so easy to relax in this old world, full of grandeur hotel. "

From the moment our party of three adults stepped out of the taxi on arrival to our departure two days later, the staff of the Montague (on the garden) made us feel so comfortable and relaxed. The staff were courteous, friendly, enthusiastic (but not overly). The hotel is truly a wonderful old world hotel with exquisite furnishings so delicately matched. We particularly enjoyed arriving back to the very comfortable lounge area in the evening after theatre and listening to the superb pianist (with vocals) play on the grand piano. Our room (a triple) which was very comfortable and well decorated again in old world charm was a little on the small side but did not take from our overall satisfaction of the hotel. Breakfast was delicious with a good choice. The hotel though very busy did not feel crowded. On the down side the extras such as drinks at the bar were quite expensive. I have already recommend this hotel to my friends.

Guest rating:

Excellent

27/9/2008

"Excellent hotel and customer service"

Guest rating:

Excellent

27/9/2008

"-"

always a pleasure to stay here

Guest rating:

Excellent

26/9/2008

"Generally a lovely hotel."

This hotel was lovely and the staff were fantastic, very helpful and friendly. One thing that was not so good was the room size.......it was REALLY small. We were told we had been upgraded (which sounded great) but as we entered our room we were surprised at the size. If this was an upgrade I dread to think about the size of the regular twin rooms. If you don`t mind a small room, the hotel was super! Would definately return to this hotel.

Guest rating:

Excellent

24/9/2008

"comfortable hotel, super location, very friendly staff- looking forwards to next visit."

stayed in room 29 could do with some shelf storage in wardrobe as no drawer space in room

Guest rating:

Excellent

17/9/2008

"-"

Service was excellent, the staff were very friendly and courteous. Facilities were of high quality and immaculately clean. Great location too!

Guest rating:

Excellent

15/9/2008

"Home from home - unusual in a large city hotel Service very attentive and exactly what we wanted."

My daughter commented that she felt her room was like a quiet cosy nest!

Guest rating:

Excellent

15/9/2008

"this hotel is second to none - could not fault it."

Everything about the Montague is class. The staff are attentative without being intrusive and the whole place has ambience. All modern facilities with an old fashioned view to service - a rareity in todays climate and very much appreciated. Thank you for a lovely stay we will be back.

Guest rating:

Excellent

9/9/2008

"-"

Excellent friendly service, very comfortable attractive rooms, good menu, convenient location. It was, as advertised, like a country hotel in the city centre.

Guest rating:

Excellent

27/8/2008

"Lovely place to stay"

We had a fabulous stay at the hotel, the staff were so helpful and polite. I would recommend anyone to stay there.

Guest rating:

Good

26/8/2008

"Good Hotel but watch the prices for meals etc."

We wanted to go somewhere a bit special for a long weekend in London as we had booked a show. We are a family of 5 so needed two rooms! The hotel was luxurious and staff were very helpful but we found the snacks, drinks and one evening meal extremely expensive for five of us. Never mind, you have to treat yourselves sometime! Breakfast was very good and adults could easily eat enough to keep yourselves going until ready for an evening meal. The kids loved it and enjoyed the treat. We were able to leave our luggage with the concierage after checking out which allowed us the customary shopping sessions before returning to the hotel and collecting our bags for onward train journey home.

Guest rating:

Excellent

19/8/2008

"An excellent hotel let down by bad food service at breakfast"

An excellent hotel - quiet but convenient to theatres, shopping and musuems etc.. Good restaurant standard and terrace ideal in good weather. Good for parking on street. The food service at breakfast on a weekend could be greatly improved

Guest rating:

Excellent

16/8/2008

"-"

Lovely hotel, friendly and helpful staff. Spotless throughout. Comfortable, individually styled rooms. Would definately stay here again when visiting London. Excellent breakfast, coffee especially good.

Guest rating:

Excellent

8/8/2008

"Highly recommended!!!"

We had a lovely time at the Montague. All the staff were extremely friendly and helpful. The room was excellent, clean and the decoration was lovely. The whole hotel had a very nice atmosphere and would highly recommend the hotel to anyone considering a stay in London.

Guest rating:

Average

7/8/2008

"Great location, average stay."

Staff at this hotel were generally excellent (particularly the bar and restaurant staff) however, the exceptionally small rooms (even by central London standards) made it difficult to feel comfortable in. Two other small but very annoying points; whilst I enjoyed the comfort and ambience of the bar during the evening, I feel to only offer large malt whiskies as opposed to single shots, is rather making the most of a captive audience, and my other point concerns breakfast issues. Our first two mornings we were served good food with great attitude, days three and four were rather different. Despite numerous requests to toast bread on both sides, we eventually gave up trying to make the point, and opted instead for some boiled eggs. 25 minutes later they arrived as I was on the point of cancelling altogether. Those points aside I generally enjoyed my stay, however I do not feel I would rush to book again when next I am in London.

Guest rating:

Excellent

18/7/2008

"-"

Excellent location, attentive staff, beautiful building. We had a twin room with it`s own patio and very pleasant outlook. Good outside space and plenty of sitting rooms.

Guest rating:

Good

4/7/2008

"lovely hotel ,central for lots of interesting places ,staff friendly and courteous,"

food a little overpriced but good ,a bit dissapointed in the bedroom ,very small,would have liked somthing larger, but overall a lovely hotel.

Guest rating:

Good

3/7/2008

"-"

If anything the service was a bit overbearing - they are obviously well trained for the American market!

Guest rating:

Excellent

30/6/2008

"Wonderful hotel"

I stayed for one night for my daughters end of exams treat- to catch a show and stay in a lovely hotel. The show was fantastic and the hotel was wonderful. Staff were really friendly and so helpful. The room was lovely, well equiped and really clean. Breakfast was delicious too. Thank you.

Guest rating:

Excellent

23/6/2008

"Hidden Gem which will be our first choice in London from now on."

This is one of the best hotels we`ve ever stayed at. The rooms were amazing as was the rest of the hotel. Staff were very polite but not intrusive. We had a pre-theatre evening meal and breakfast which were both sublime, soem breakfast items were a little slow to be refreshed but everything was perfectly cooked and very tasty. This hotel made our special occaision extra special and we will definately use it again when in london.

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Montague on the Gardens

15 Montague Street, Bloomsbury, London, WC1B 5BJ

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