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To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.
Average guest rating:
94% (430 reviews)
Location was great for theatreland and for shopping in Regent Street, Piccadilly etc. Room small but comfortable with lovely shower. Problem with TV & lights corrected but room shouldn`t have been used with faults.
Brilliant location, easy to check in, clean and spacious rooms. Would definitely stay again.
Great location. Clean and comfortable, hotel staff very pleasant.
Absolutely fantastic hotel. I would definitely highly recommend this hotel to anyone. Centrally located, staff are very friendly and exceptionally clean. Will definitely be going back.
Couldn`t work out the shower system at first could do with info the the bathroom Tea/coffee facilities would be nice as every hotel iv stayed in provide these,
I would definitely rebook again next time we`re in London
Stayed at this hotel for two nights mid August in a Junior Suite. The staff were friendly and attentive. The rooms were spacious, clean and comfortable. The shower was large and powerful. The big attraction with the hotel is the location as it is halfway between Picadilly Circus and Leicester Square. We really enjoyed our stay and will return in future.
Great location for this hotel and a nice room. Staff (especially on Reception) very friendly and helpful. I was allowed to check into my room early and got an upgrade to include breakfast. Would definitely stay again at this hotel.
Excellent
Staff were very welcoming and helpful, room was beautiful and although slap bang between Piccadily Circus and Leicester Square there was very little noise from outside. I would reccomend to my friends/family and I`d be delighted to stay there again.
Brilliant hotel extremely friendly staff they even brought a birthday cake to our room when they found out it was my girlfriends birthday. Definitely recommend.
The staff at the Hotel Picadilly was very accommodating, and knowledgeable. They responded to every request within a timely manner and were always friendly, I would definitely stay there again.
Centrally situated, ideal for a London break. Staff we`re friendly and helpful, lovely room.
We really enjoyed our stay at the Thistle Piccadilly Hotel. We have stayed many times at the Thistle Marble Arch and in the past have taken one of our grandchildren therefore requested a room for 3, we have always had either a double and a single or 3 single beds. On this occassion we took our grandaugther for her 16th birthday. We requested a room for 2 adults and one 16year old (still classed as a child) We were offered a junior suite which included a sofa bed, we thought this would be fine, however we were disappointed to find a very large king size and a very small put u up, this is not what we expected when booking a suite. This did not spoil our visit but when the age of the child is requested I would have thought a bed suitable for a 16year old would have been provided. Everything else in the suite was really nice, we will definately stay again when there is just the two of us.The cleaning lady knocked the door and came in at 8.oclock this morning and we were still in bed,
Hotel was in a superb location,and the staff were extremely friendly and helpful. Was worth every penny!! :)
The Thistle Piccadilly is in a great location for central London. We had a very friendly welcome from the hotel staff, unfortunately our room wasnt ready when we arrived and were offered a complimentary drink until it was ready for us, we declined as we had just come from a coffee shop. After about a 5 minute wait we were offered an upgrade to a delux room as our standard room was still not ready. The room was excellent, very clean and plenty of space. Would recommend very highly and be happy to return
Very nicely presented hotel right in the heart of London. Staff very welcoming and really took an interest in making sure we were happy. There is so much on the doorstep here it is ideal for sightseeing. Would highly recommend Muriels Kitchen for eating out and only a short walk away. Room was very comfy and will definitely visit again.
Exceptional hotel I would highly recommend this hotel .It is very central for Leicester Square , Covent Garden , Piccadilly, all of which are walking distance .The staff at this hotel were excellent , nothing was too much trouble .Please pass on my thanks to your staff .
Fantastic staff, hotel was gorgeous and the location was amazing, will definitely be returning
Our one complaint was that the hot breakfast wasn`t hot enough. Plates were cold and food in large tureens wasn`t kept hot enough. We mentioned it to receptionist when she asked if we had enjoyed our stay, and she immediately responded by taking the cost of breakfast off our bill.
Clean and comfortable if I had to be picky the door closers need adjusting to make them quieter.
Superb hotel could not recommend high enough, cantatas tic service nothing to much trouble, quite very clean we`ll appoint rooms
I wasn`t aware that gratuities would be added to the bill. Perhaps this should be made more obvious.
One slightly down side was the room size and storage space. My wife and I struggled a little to fit our week-end attire into the single small wardrobe and space for just one suitcase.
Might sound strange but we found the room too warm! With that in mind we really needed to have bottles of water provided and extra tea bags.
Perfectly placed hotel, exceptionally clean, well mannered staff, comfortable bed, reasonable rates for accomodation and room service considering the hotels location.
Excellent hotel , staff friendly and genuinely pleased to assist. Breakfast good quality but staff need to ensure breakfast items are restocked regularly. Would return again excellent location for Central London sightseeing and shopping!
However staff friendly & helpful.
Great hotel will stay again next time, already planning our return but would probably book independently without the tickets. Staff lovely and helpful and junior suite fabulous very clean and huge comfortable bed.
turned up greeted straight away no problems lovly staff.we wanted a taxi in the evening and it turned up when we wanted it to and it picked us up on time to perfect service.will be going bk again and would recommend to friends and family..thank you for are stay
Very nice and clean hotel and the staff were very helpful,I would be happy to come again
We were a party of ten we all had good rooms which were clean and very comfortable , we did ask to have high rooms because we were worried about noise we spoke to reception before our arrival and were given rooms on the sixth floor which was ideal. we had a meal in the restaurant which was very good , we would recommend this hotel to friends and family and we would also go back to this hotel if we were staying in london again.
Nice clean and comfortable hotel. Staff friendly and helpful, the breakfast was good, although the fruit juice and water served would have been better chilled.
Thistle London Piccadilly
Coventry Street, Piccadilly, London, W1D 6BZ
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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.