5 star

The Langham London

1c Portland Place, Regent Street, West End, London, W1B 1JA

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Excellent

95% (214 reviews)

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Guest rating:

Average

19/12/2010

"location 9 /10, room size 6/10, bar & resturant prices 4/10, bathroom 1taxi/10 taxi availabilty 2/10"

Hotel bathroom products cheap, no separate shower, gap in bathroom sliding door so a privacy problem! Prices in resturants expensive, which if the food was up to the mark i would not mind paying. Never any taxi`s available, so that made us late for the theatre. will stick with the landmark.

Guest rating:

Excellent

7/11/2010

"A very comfortable stay"

I only wish that there was not an addition to every invoice - even breakfast - of a service charge. Is it not possible to have an all inclusive charge?

Guest rating:

Excellent

11/10/2010

"A wonderful experience one always to remember"

Our first visit to The Langham and not our last we were on our honeymoon and was delighted to receive fruit, flowers and half a bottle of champagne perfect. The food was out of this world the decor was perfection attention to detail from staff delightful I would give this hotel 10/10

Guest rating:

Excellent

28/9/2010

"The Langham"

As always the service at this hotel is exceptional and only a 5 minute walk from Oxford Street. Staff are friendly and knowledgable. A real treat if you want a luxury break in London.

Guest rating:

Excellent

23/8/2010

"Comfortable, clean, brilliant location"

We had a lovely time here on a room only basis. It wasn`t cheap but there are 4 star hotels charging a similar amount so I thought it was good value. The staff were lovely and couldn`t be more helpful. We ate breakfast out; £20 a head for a buffet I think expensive. There are loads of good places around to eat, Ponti`s on John Prince`s St (a 5 minute walk towards Oxford St) did fab eggs benedict with friendly service.

Guest rating:

Excellent

12/7/2010

"Peaceful luxury"

Stayed for 2 nights with 16 yr old daughter on shopping trip. Fabulously quiet and comfy room. Attentive staff and eager to help concierge (Anthony was great) without being "in your face".. Would have loved to stay longer but funds did not permit! Great location for shopping. Want to stay again.

Guest rating:

Excellent

30/5/2010

"-"

An amazing hotel with Impeccable service.

Guest rating:

Excellent

4/5/2010

"Relax in Comfort"

My friend and I stayed for 3 nights, we had excellent service throughout. The beds were sooo comfortable!! We took advantage of the pool facilities which again were of the best. We will be returning and will get a good deal through Hotel Direct.

Guest rating:

Excellent

19/4/2010

"Marvelloos Hotel - Top drawer in every department."

Guest rating:

Excellent

19/4/2010

"Wonderful"

Guest rating:

Excellent

12/4/2010

"refurbished room with Queen sized bed was superb. WONDERFULLY QUIET. polite attentive staff. "

Very convenient location for shopping and theatres. Nice indoor pool for a refreshing swim. Staff very pleasant and helpful. Beautiful rooms. Plenty of nearby breakfast venues for those, like us, not on on an expense account. The one meal we did have in the Landau restaurant was expensive (£45/head) but was superb gwg 12 April 2010.

Guest rating:

Excellent

11/4/2010

"-"

Beautiful hotel, but bar prices outrageously expensive.... £11 for a glass of wine! Also, breakfast wasn`t included. The hotel price for breakfast was £27.50 per person, which again was very pricey! We had a lovely time though and would certainly reccommend the hotel for comfort and style!!!

Guest rating:

Excellent

5/4/2010

"Best hotel in London by far"

Guest rating:

Excellent

28/3/2010

"Great hotel"

This is 5 star at it`s best

Guest rating:

Excellent

21/2/2010

"We love this hotel. friendly service and great location!"

It was great to spend the weekend and we enjoyed our base at the Langham. Thanks again to Ian our great "guide"! On this trip it was just me and my partner - a little romantic wekend! But we have been her before with my sister and our 3 teenage nieces who now ask us to to come to the Langham for special treats! This hotel has it all a mix of old style courtesy and charm with modern service. Thanks again!

Guest rating:

Excellent

7/2/2010

"Very well looked after"

Only problem was trying to get the restaurants to answer the phone

Guest rating:

Excellent

23/12/2009

"A perfect place to get away, superb customer service."

Guest rating:

Excellent

21/12/2009

"Fantastic Hotel, Elegant, Plush and Dignified"

I simply can not fault the Langham, the service, our room and everything was wonderful, it was a hotel that would normally be well out of my price range, but as a one-off stretch for a special romantic occaision it was worth every penny. If I can afford it again, I will go back.

Guest rating:

Excellent

28/10/2009

"Lived up to its reputation"

Stayed for one night and the service was very good and the room and facilities of a very high standard. It has recently been renovated and as such everything looked very new. Pool was a tad colder than we would have liked, but overall a very nice stay - we would go again. Definitely recommend the bed and breakfast option.

Guest rating:

Excellent

27/10/2009

"First class accommodation, service with very good location for central London"

We found the hotel presentation excellent, with warm and enviting interior, welcoming and friendly staff and excellent facilities. While we would have preferred to be nearer to charing cross, covent garden, the slightly different location was easy to overcome. Breakfast was very good with attentive and friendly staff, and overall we thoroughly enjoyed our stay and would highly recommend the London Langham Hotel

Guest rating:

Excellent

26/10/2009

"Fantastic service"

Beautiful hotel, which really knew how to look after its customers. I went with my girlfriend for one evening B&B for her Birthday, which as soon as I mentioned at the check-in desk the occasion we were offered a free upgrade to a Club Room (over £100 more expensive than the Classic Room I`d booked) and we received a champagne breakfast. It really made her / our weekend and we will certainly be returning in the future. Also, to add - the breakfast was superb as well!!

Guest rating:

Excellent

26/10/2009

"-"

Very friendly staff. we arrived early and our room was ready and we had been upgraded to a clubroom which was a lovely surprise.Fantastic breakfast in the landau room. hotel is a beautiful old building that has been restored with love and attention to detail.great location would definatly stay again

Guest rating:

Excellent

25/10/2009

"Great Hotel Makes a diffrence"

cannot complain about one thing about my stay at the hotel

Guest rating:

Excellent

24/10/2009

"Service excellent but drinks expensive"

Guest rating:

Excellent

19/10/2009

"Fab hotel"

Beautiful hotel, v friendly staff. Excellent breakfast. Already warned about drink prices so took our own bubbly!

Guest rating:

Good

28/9/2009

"Attention to detail from staff was very good, although the room a little small , food good"

Guest rating:

Excellent

19/9/2009

"Lovely hotel. Ideal for shopping in Regent Street/Oxford Street and not too far from Theatre Land"

Were greeted by so many of the staff when we arrived and were made to feel very special. Room was nice, breakfast was out of this world and I have never come across such lovely curtious staff before. The only thing which came as a bit of a shock was the prices of the drinks in the bar!!

Guest rating:

Poor

15/9/2009

"Nice renovation but Service very bad. Not worth it."

Guest rating:

Excellent

27/4/2009

"Excellent hotel very freindly staff"

Very attentive to our needs. Think of the little things like giving our daughter a rose at the front desk. Would defintely recommend and stay again

Guest rating:

Excellent

9/4/2009

"Could not be faulted. Staff very attentive but without `hovering`. Warm welcome, food fantastic!"

Would recommend. Had anniversary chocolates and champagne. Want to go back again soon.

Guest rating:

Some problems

7/4/2009

"Very poor service"

Having stayed at the Langham on many occassions I was really upset to receive the very poor quality of service I received on this stay. This included being shut out of our room on 2nd night, having to send the room service back three times, being charged for breakfast twice, having the booking changed to continental breakfast after paying for the stay and the room was dirty.

Guest rating:

Excellent

6/4/2009

"Fully mondernised 17th century hotel boasting charm, excellent facilities and attentive staff"

Guest rating:

Good

5/4/2009

"-"

hotel staff were very polite and efficient.the room was smaller than i imagined and the toilet was not clean in my room.The food we had was excellent aswell as the service in the restaurant.

Guest rating:

Excellent

2/3/2009

"This is a well run hotel with friendly and efficient staff. The refurbishment looks and feels good."

We enjoyed our brief stay at the Langham where we were made to feel welcome. Our room was equipped with everything we could want and the bed was very comfortable. We would stay there again.

Guest rating:

Excellent

27/2/2009

"Superb Hotel with wonderful customer service"

We were very impressed with the welcome we received and customer service throughout our stay. It opens your eyes to the lack of customer care generally received in Britain. Although the hotel is currently under refurbishment the only inconvenience was the journey to our room, but the exercise did us good. The rooms are very clean and beautifully decorated with all the necessary extras. The restaurant is elegant and food and service excellent. The experience was a real treat.

Guest rating:

Excellent

26/2/2009

"-"

Wonderful staff, fabulous food....marvelous branding. Hope the refurb is good.

Guest rating:

Excellent

22/2/2009

"impeccable service"

my husband forgot his cufflinks reception/concierge produced a pair that even matched his tie well done

Guest rating:

Excellent

19/2/2009

"Wonderful location "

Overall it had all we needed. great location service and staff. Didn`t use dining area apart from breakfast. Also great to have a pool!

Guest rating:

Excellent

19/2/2009

"-"

Lovely surroundings >Very good food>Efficient and yet very friendly staff >Our one complaint was the awful noise level in the bar ! In contrast the serenity in the dining was a joy.We will avoid the bar our next visit !

Guest rating:

Excellent

16/2/2009

"Pure luxury!!"

Have just returned from a romantic weekend break at the Langham. The hotel is awesome ..... from the minute you arrive to the minute you leave you recieve first class service. The room was beautiful, the staff were amazing (nothing was too much trouble .... would particularly like to thank the lady who stopped what she was doing to take me 5 floors down to personally show me where the pool was). Food was spectacular. Drinks were very overpriced, my husband is still reeling from the single measures of vodka and gin that cost him £27!!!!! Avoid the mini bar at all costs (£3 for a chunky kitkat!!). Hotel is in an amazing location just a short walk away from Oxford Street. Would definitely recommend this hotel and am planning my next stay there. Worst thing about our trip was having to leave.

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The Langham London

1c Portland Place, Regent Street, West End, London, W1B 1JA

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