4 star

Leonardo Hotel Belfast

Great Victoria Street, Central Belfast, Belfast, BT1 6DY

<< Previous page

Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

87% (180 reviews)

<<   More reviews >>

Guest rating:

Average

5/12/2011

"Room okay,terrible signage for the car park"

the hotel is in a good spot but the car parking was awful, its not ran by jurys it was hard to find and when we got there it was full. so had to wait a while before getting in. the room was clean but could do with updating. the reception staff when checking in were quite rude and didnt tell u anything about the hotel, for example check in and out times or even how to get up to the room. later in the night the hotel has bouncers, these guys were awful. like bullies which i thought was awful considering we are guests. i doubt id stay there again.

Guest rating:

Good

30/11/2011

"Good value and courteous service"

Would definitely use again

Guest rating:

Good

21/11/2011

"very clean and friendly."

Guest rating:

Good

15/11/2011

"Everything fine but for some clientele"

The Jurys Inn is ideal for first timers & probably returnees to Belfast. Staff were excellent, rooms comfortable and the food of fair quality for buffet style self-service. The Europa bus station is just 3 minutes walk and you`re right in the centre of things. Sadly it also attracted, during my stay, the kind of `excitable` women who insist of shouting out loud at 2.30 & 4.00 in the morning, not ideal when you`ve got to be up early for a flight Sunday morning!! No fault of the staff who quietened the 4 am `revellers` down soon enough. Shame as it spoilt an otherwise excellent first-time experience of The Jury & Belfast.

Guest rating:

Excellent

14/11/2011

"Great value for a well-run, comfortable hotel with a most pleasant staff."

Guest rating:

Excellent

10/11/2011

"Ideal Base for City Centre shopping."

We stayed at the hotel to celebrate my husbands 70th birthday. We found the hotel very clean and the staff very friendly. Overall an excellent place to stay, we would definately come back again.

Guest rating:

Good

8/11/2011

"-"

Basic but clean with friendly helpful staff. Great location in the city centre.Would visit again.

Guest rating:

Average

31/10/2011

"-"

Nice and clean hotel with good enough size rooms etc, however we had a bad nights sleep as its situated near city centre with extremly busy traffic through out the night. Apart from that, nice hotel with pleasant staff

Guest rating:

Good

10/10/2011

"Clean, friendly and efficient"

Thoroughly enjoyable stay. Spacious room, good bar and restaurant with friendly staff, in a good city centre location.

Guest rating:

Average

30/8/2011

"Good `no frills` city centre accomodation"

Generally OK; rooms clean, food OK, etc. I didn`t like the in-room internet being advertised on the web site, only to find it costs £5 per hour if you want to use it (I pay only £6 for a month at home) ! Tea and coffee was free. Breakfast is also an `extra` - not really made clear on the website. I think the price (whatever it is) should include breakfast and internet. Staff were helpful in ordering taxi, etc.

Guest rating:

Average

28/8/2011

"Staf were very nice and accommodating. "

Room 413 was mediocre at best. Very dark and minimal.

Guest rating:

Excellent

31/7/2011

"-"

rooms are spotless, staff very friendly & helpful.

Guest rating:

Excellent

14/7/2011

"Will definately think of visiting again"

Very nice hotel set within easy reach of most facilities. Very clean tasfully decorated rooms with usual hotel extras, hairdryer tv shower gels soaps etc. Breakfast a bit over priced as we could get a farmhouse grill (2 sausage, bacon fried egg beans fried soda bread, fried potatoe bread and fried bread) for £4.00 or the local ulster fry for £3.00 six of us eat breakfast with additional tea and toast £26.00. The hotel staff were helpful, freindly and pleasant manners.

Guest rating:

Some problems

24/5/2011

"Mr Ian Dobson was unable to attend and we were unable to claim a refund."

Guest rating:

Excellent

23/5/2011

"-"

Really nice hotel, room was spacious and modern and situated within walking distance of all good restaurants and bars

Guest rating:

Good

22/5/2011

"Clean and tidy with prompt service"

An excellent location to experience belfast.

Guest rating:

Excellent

9/5/2011

"Clean, Comfortable & Friendly"

Praise for your reception and bar staff, made us feel very welcome we had a fabulous time with you and would certainly book again. Room very comfy and clean.

Guest rating:

Excellent

29/4/2011

"perfect in all aspects clean, friendly, great breakfast close to city centre amenities just lovely"

Guest rating:

Excellent

28/4/2011

"modern clean hotel"

we were very pleasantly surprised by jurys hotel belfast. the staff were very pleasant and helpful. the furnishings are modern and very tasteful and the price was very fair and we will use it again without question when we return to belfast.

Guest rating:

Excellent

10/4/2011

"Great place"

We both really enjoyed our stay here,the staff were very polite&helpful,very clean&tidy hotel

Guest rating:

Excellent

29/3/2011

"Very Enjoyable Stay"

Very enjoyable stay. Clean & comfortable. Great breakfast & central to everywhere we wanted to go. Staff very pleasant. Great price

Guest rating:

Excellent

26/3/2011

"-"

Enjoyed our stay so much we have booked a return visit in July

Guest rating:

Good

19/3/2011

"-"

Lovely clean hotel, and staff were very accomodating.

Guest rating:

Excellent

16/3/2011

"comfortable and clean, nice experience overall"

Guest rating:

Some problems

3/3/2011

"Hotel doesn`t have their own parking facilities. We had to pay £24 to park for less than 24 hours."

Guest rating:

Excellent

26/2/2011

"Very good"

Jurys was a lovely hotel. very clean and comfortable with friendly staff. close to the town centre and train stations.

Guest rating:

Excellent

22/2/2011

"nice and clean very recommendable"

Guest rating:

Good

16/2/2011

"Quality of breakfast ingredients i.e sausage and beans not good"

Guest rating:

Good

3/2/2011

"-"

The shelf in the ensuite above the basin is dangerous. You cannot was your face in the basin because of the shelf.

Guest rating:

Some problems

30/1/2011

"i would not choose this hotel again "

The room was too warm, with no facility to change the temperature. The bathroom light was on a timer, which is most irritating. There are no facilities for smokers. The room smelt of cigarette smoke. The car parking charges were excessive.

Guest rating:

Good

29/1/2011

"receptionist excellent."

Food reasonable. car parking expensive. Would like a telephone number so I could book directly, not go through your web-site and book through somebody in Cornwall

Guest rating:

Some problems

27/1/2011

"Didn`t meet my expectations"

When I checked in at the beginning even though I had paid and had my booking details with me I was not on the hotel system. So they receptionist had to book me in. The size of the room was great. However it was next to the exit doors before getting into the lift. You could hear people going past and closing the doors quite loudly. The room was too hot to sleep in even though I turned the heating off. I didn`t want to open the window as it was noisy outside too. I did ask the reception for some earplugs but the person said no. There was some light still coming from the outside even when I had the curtains closed coming through around the edges. So bigger curtains would be have been great or if not a sleeping mask. There was no iron or ironing board in the room, other smaller places I have stayed in come with it as standard. I had to ring reception to order one but the iron itself wasn`t great.

Guest rating:

Excellent

25/1/2011

"-"

Had a brilliant stay can`t wait to come back again, hopefully soon :)

Guest rating:

Some problems

23/1/2011

"we enjoyed our stay at the hotel there was a problem but was sorted promptly and professionaly"

Guest rating:

Some problems

23/1/2011

"Booking problem"

I booked a disabled access room as my companion needs a walk in shower. On arrival we were informed the room was already occupied but they had another designanted disabled room but without a walk in shower. A disabled access room by definition requires a walk in shower so this was not acceptable. When I informed them the booking was made on 19 November they said the other booking had been made before then so why was my booking accepted? To their credit the staff arranged for us to be transferred to the Park Hotel as we needed to be near to the Ulster Hall.

Guest rating:

Excellent

23/1/2011

"very friendly staff, very nice clean rooms, kept awake by road works all night but not hotels fault"

Guest rating:

Excellent

9/1/2011

"breakfast"

i have stayed in many 5 star hotels and they regularly dont restock the buffet at breakfast time This was always stocked up and the service was excellent

Guest rating:

Good

1/1/2011

"very central"

very good value, room was clean but very hot we had to turn of rad we had room to the front so noise was a problem staff were really nice would stay again but will request a room to the back!!!

Guest rating:

Excellent

28/12/2010

"Overall very suitable for travelling or shopping escapes, good value & very well situated"

Guest rating:

Good

10/12/2010

"Quite noisy, with pipe/plumbing banging! Otherwise nice clean room."

Reception staff very pleasant and helpful.

<<   More reviews >>

Leonardo Hotel Belfast

Great Victoria Street, Central Belfast, Belfast, BT1 6DY

Expert advice

011-44-1872-261-100
Book Online or speak
to one of our hotel
experts for the same
great savings.

Our rating system

Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

Excellent

Excellent

Good

Good

Average

Average

Some problems

Some problems

Poor

Poor