Overall outstanding hotel 2 minutes walk from Harrods and most major attractions, we stayed there on News Year Eve 2008, the hotel is very clean tidy and presentable, the room`s were extremely clean and tidy, the reception staff very helpful and knowledgeable, the only complaint we have was the breakfast staff, they were all far to overworked to pay attention to what was asked of them, (3 or 4 times we asked for butter and coffee and 3 or 4 times we were left waiting over 1/2 hour for both) apart from that well worth the time and money, would recommend this hotel to anyone wishing for a great stay and friendly staff.