4 star

Kensington House

15-16 Prince of Wales Terrace, Kensington, London, W8 5PQ

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

88% (364 reviews)

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Guest rating:

Good

2/2/2013

"The staff were friendly, the service was good. "

The room was nicely presented and clean. However the cooked breakfast was not great. The meat of the cooked breakfast was of poor quality, and breakfast was either over or under done.

Guest rating:

Good

29/1/2013

"Weekend in London"

I took advantage of a "pay for two nights get third night free" deal from Hotel Direct which made this stay quite affordable. The Hotel is well placed, a short walk from Kensington High Street, staff were pleasant. My room was small but quite enough for one person and very quiet, despite building work on the next street. Comfortable, clean, pleasant outlook.

Guest rating:

Good

26/12/2012

"-"

Very welcoming - good continental breakfast - we would go back again for the RAH location

Guest rating:

Excellent

14/10/2012

"Excellent location, great hotel!"

Fantastic location, right next to Kensington Gardens and Hyde Park. Small rooms but what you expect from Victorian Townhouse. Rooms at a very high standard and staff friendly.

Guest rating:

Good

9/9/2012

"rooms would benefit from air conditioning. Staff all very friendly and helpful"

Guest rating:

Average

22/7/2012

"Nice location, but only on the weekend."

Choose hotel as we were attending a concert at the RAH. Rooms are very small, even by London standards. They are however clean and functional provided you plan to spend most of your time out and about. Bar lacks any atmosphere but also doubles up as the breakfast room, for which it is more suited. Be warned, there is a very large McAlpine building project opposite the front entrance. I imagine this would not mean considerable noise from 8.00am onwards(work stops on weekends). Price is about on par for the location and is easy to find from Kensington High Street tube station. Would I stay again ?, maybe, but would try for the Royal Garden or Copthorne Tara 1st.

Guest rating:

Excellent

7/7/2012

"I fully enjoyed my stay at this hotel . . very friendly and helpful staff."

This hotel is only 5 mins walk away from the tube station apart from being well served by buses. Hotel room was kept very clean and staff were very friendly and accomodating. Continental breakfast was good and access to wifi was free. Lift was quite tiny and definitely does not take more than one person with luggage. On the whole I definitely recommend this hotel. Marcel Pizzuto

Guest rating:

Excellent

2/7/2012

"-"

Great hotel, lovely room, staff friendly and helpful. Kept bags for us on day of departure for no additional cost. Good location and lovely area. Would stay again.

Guest rating:

Good

8/6/2012

"-"

Ideal location for our needs.A nice quiet room with really comfy bed pillows.Staff very pleasant and efficient.

Guest rating:

Excellent

16/5/2012

"-"

Everything was very nice and the staff very helpful. One personal comment - no tea bags on the tray in the bedroom.

Guest rating:

Some problems

30/4/2012

"a"

a

Guest rating:

Excellent

2/4/2012

"our stay"

A really good location, very friendly and helpful staff, with a lovely breakfast. Well enjoyed, great value. Would definately return.

Guest rating:

Good

18/3/2012

"Nice hotel in great location"

Super location - walking distance from Kensington High Street. Rooms small but well presented. Clean modern style. Breakfast was an excellent buffet included in the room rate with fresh fruit and juice and good coffee and sensibly priced cooked options. Hotel bar lacks atmosphere but being so close to bars and restaurants it didn`t really matter.

Guest rating:

Excellent

15/3/2012

"Great stay"

Lovely place, great view out my window. Breakfast was delicious. Staff was always courteous. I`d stay here again.

Guest rating:

Good

11/3/2012

"-"

Adequate accommodation, with very tentative and friendly staff.

Guest rating:

Good

6/3/2012

"Excellent location"

Excellent location for Royal Albert Hall and museums. Also for Kensington High Street and Gardens, combining the pleasures of shopping and enjoying the park facilities. Hotel rooms rather small but clean and with all the necessary facilities. Staff very helpful and friendly,

Guest rating:

Excellent

4/3/2012

"Really enjoyed our stay in your hotel."

The hotel is located just in the center of London. The staff was very attentive to all our needs. The room was a bit small and yet had everything the person would need. We would certainly recommend it to our friends.

Guest rating:

Excellent

23/1/2012

"friendly comfortble and nice breakfast"

Guest rating:

Excellent

18/1/2012

"Very pleasant stay."

Guest rating:

Excellent

17/1/2012

"Very pleasant hotel in an excellent location. Friendly, helpful staff. We shall certainly rebook ."

Guest rating:

Excellent

16/1/2012

"very nice hotel"

We found the hotel very friendly and welcoming. All the staff were very helpful and the room clean and very warm!!! We will definately stay with you again. Best regards

Guest rating:

Good

15/12/2011

"-"

General staff friendly and helpful although the receptionist initally was very hostile

Guest rating:

Excellent

7/11/2011

"Staff friendly, helpful, position to transport etc couldnt be better, would stay here again."

Have recommended this Hotel to others

Guest rating:

Good

22/9/2011

"Very pleasant staff."

Pleasant and helpful staff. Room a little small, beds were a bit narrow but comfy enough. Breakfast was ample (continental) A nice hotel for a short stay, would stay again. Thankyou.

Guest rating:

Good

20/9/2011

"Location, location, location with a comfortable bed, peaceful street and comfortable room temp."

Facing Hype park if you like an early morning run or just up from High Street Ken if your into shopping. Close to central London. Add in good value, comfort and friendly staff what more do you want. Negetive is the noise the lift makes which depending on where your room is and if your a light sleeper can be a little annoying.

Guest rating:

Good

14/9/2011

"Friendly comfortable well run hotel"

Nice room small but clean and comfortable, good food and very friendly staff.

Guest rating:

Excellent

10/9/2011

"Friendly, very helpful, everything worked, no fuss"

Guest rating:

Good

29/8/2011

"Good service, Central location...."

Guest rating:

Excellent

29/8/2011

"Quiet, effecient, and location was excellent."

We were so delighted to meet your receptionist whose is going out with Christine Ohurugu`s brother.

Guest rating:

Good

23/8/2011

"-"

I stayed at the hotel with my family and mother. It was an ideal location for our visit to the museums which were in walking distance. Also quiet location very little traffic.. Rooms a nice size and very clean. Another bonus was being able to leave our luggage on day of departure and collect them later. Continental breakfast was more than adequate.

Guest rating:

Excellent

8/8/2011

"Ideal location for SW London, well appointed rooms with good buffet breakfast facilities. Very atten"

Guest rating:

Good

3/8/2011

"-"

I would have rated the hotel as excellent but for some communication problems which were entirely due to lack of familiarity with the English language on the part of certain members of the staff.

Guest rating:

Good

2/8/2011

"The staff were curtious and obliging. We enjoyed our stay."

We had breakfast each morning and enjoyed the food. With a nice clean bed and a hearty meal at a reasonable price, what more does a man want.

Guest rating:

Good

1/8/2011

"Clean and friendly. Good location by Hyde Park and close to West End. "

Room a little compact but had a nice feeling. Only there for 1 night otherwise would have requested a larger room. Overall, good value for money by London standards.

Guest rating:

Excellent

28/6/2011

"-"

ALL STAFF VERY FRIENDLY AND EXTREMELY HELPFUL. ROOM WAS SMALL BUT VERY COMFORTABLE ,LIGHT AND MODERN.

Guest rating:

Average

25/6/2011

"Hotel stay"

Hotel was clean respectable and the staff were polite and friendly- Bar was not the greatest with no draft beers or Rose wine. Breakfast was good food but a little all over the place. The room we were in was quite nice yet small. No fridge available, overall a nice place but i`ll perhaps choose differently again.

Guest rating:

Excellent

23/6/2011

"-"

I found the the bedroom exceptionally clean and tidy and compact. It had everything I needed for the stay. The staff were excellent and very friendly and helpful and I would recommend this hotel to anyone staying in London

Guest rating:

Good

16/6/2011

"-"

Good location close to underground and Royal Albert Hall. Quiet at night. Friendly service, great breakfast. Overall rating would be very good.

Guest rating:

Excellent

1/6/2011

"Lovely modern funishings and spacious room very near the park ."

The nicest hotel and location we have ever stayed at in London, I did wonder what the building site next door would have been like if we hadn`t been there at the weekend.

Guest rating:

Good

23/5/2011

"-"

Hotel in great location for visiting London. Disappointed with size of room as it was very small but breakfast was good and staff helpful. Hotel was clean and tidy.

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Kensington House

15-16 Prince of Wales Terrace, Kensington, London, W8 5PQ

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