5 star

The Marble Arch by Montcalm

31 Great Cumberland Place, Oxford Street, London, W1H 7TA

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To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

85% (2 reviews)

Guest rating:

Average

26/5/2011

"Great location but........"

Firstly, there was no record of our reservation when we arrived at the hotel. The room, though very well furnished was far to small for two people. The bathroom was poorly lit, with no lighting over the basin/mirror. Breakfast was OK, but having asked for gluten free bread three times, I decided to give up on that. Also, still water (bottled) with ice was a problem. The breakfast staff need training though they were very pleasant. Very definitely not value for money. Would never book that hotel again.

The Marble Arch by Montcalm

31 Great Cumberland Place, Oxford Street, London, W1H 7TA

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