Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.
Average guest rating:
73% (8 reviews)
4/9/2015
"While staying at your hotel the fire alarm went off , very very disorganised !!!"
Not one member of staff know what to do it was a shambles
17/5/2015
"Clean room with smart tv"
Was dubious about booking here as some reviews were unfavourable...however they were totally unfounded. Arrived for a long weekend which coincided with a job interview. Staff were friendly, rooms clean and tidy, restaurant food did not leave us hungry and had unlimited internet access. The only downside was being slightly further out and therefore there was a £10 taxi ride back from town although this is obviously not the hotel`s fault!
14/5/2015
"Terrible hotel. Nothing but problems."
20/9/2014
"-"
Staff were welcoming and pleasant but the room was a little bit of a let down as there was a nasty stain on the carpet by the window and dirt on the wall. The remote wouldn`t work for the tv as presumably the batteries need changing. Needs to up its game quite a bit.
23/10/2013
"-"
Clean, comfortable room. Pity one has to go to adjoining building for breakfast which could cause problems in bad weather.
9/10/2013
"Clean room helpful receptionist."
Good value for money. Comfortable room. Very clean and tidy. Would definitely stay there again.
Clarion Collection
263 Hagley Road, Birmingham, Birmingham, Birmingham, B16 9NA
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