Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.
Average guest rating:
59% (11 reviews)
Staff goodFood averageLocation okHotel itself needs renovatingThis is possibly the poorest condition hotel I have ever stopped in and it`s in such a lovely location
Room was very cold despite the heater being on full at all times. Breakfast was less than average.
I`m disgusted with the conditions and the overall lack off cleaning ! Walls with plaster off , doors that don`t lock , windows with cardboard covering them , major lack of security ! Did not feel safe or relaxed and I will be taking the videos to the correct authorities !!!
place desserved only by a rare bus
Our room was not as clean as it should have been. This was reported to girl at reception. We were going out and asked that it be cleaned whilst we were away. On our return around 11 o`clock we were disappointed to discover it had not been done. It was late so we left it to report in the morning. We did so and it was suggested we reported it on the customer satisfaction survey. Breakfast was also disappointing with very tired looking fried eggs in a lot of oil. We asked for fresh once, twice,and they were eventually brought swimming in oil. Quite inedible. The tea was weak and lukewarm. All in all a disappointing stay. There were a good number of foreign tourists at the hotel who appeared to be bemused by the set up. Not a good recommendation of Scotlland.We will not be recommending Brittania Edinburgh to anyone.
This hotel is located within walking distance of the city centre. It is in a quiet position and provides an excellent buffet breakfast.
A little unkempt on arrival (broken main door windows,a lot of rubbish around hotel)Room adequate beds comfortable breakfast okay. For the price good value
Britannia Hotel Edinburgh
69 Belford Road, Central Edinburgh, Edinburgh, EH4 3DG
Expert advice
011-44-1872-261-100
Book Online or speak
to one of our hotel
experts for the same
great savings.
Our rating system
Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.