Ver poor service, we were due to be able to check in from 2pm, after arriving at the hotel which does look very impressive, we were disappointed our room was not ready and asked to come back in 30mins. We decided to go and explore the local area and returned at 3.30pm where we were told our room still was not ready and was told it would be another 10mins, finally 2hrs later we could go to our room to then be in rush to go out for evening. On returning to the hotel room that evening we then realised the tv did not work! Would not be staying here again!

Nothing too much trouble, helpful staff, fantastic breakfast choices, rooms were beautiful and clean!

Frendly helpful staff, clean rooms & could`nt fault any area for cleandliness. Good quality breakfast. Would recommend hotel.

A fantastic way to start a special birthday treat, the room was warm and comfortable and the breakfast was good.

The hotel offered really good service and good atmosphere. It is well located for easy access to the tube station and plenty to do in west London. The breakfast was good quality with plenty of choice. The down side was the room, though clean and clean bedding, the furnishings are dated and showing their age, and the constant running tap in the bathroom was annoying. Overall the package was good but not great value for money.

The staff at the Millennium Gloucester were unfailingly helpful, friendly and polite and added to the hotel`s atmosphere of professionalism and efficiency. Some issues that we had were speedily and very satisfactorily rectified. We really enjoyed our stay there - a perfect central-London location and yet a peaceful haven inside. Thank you!

Hotel just around the corner from Gloucester Road tube station so was perfect for our needs. All staff we met very helpful and pleasant. Room and beds comfy, bathroom was clean but a little tired. The only niggle, during the night the fridge was noisy with the thermostat switching on and off. We were in London as my daughter had a full day interview. This did disturb our sleep but not enough to put us off staying again.