3 star

St Giles London

Bedford Avenue, West End, London, WC1B 3AS

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

80% (4627 reviews)

More reviews >>

Guest rating:

Excellent

2/8/2011

"Brilliant value and location"

Stayed one night in a triple room. Clean and decent sized room. Helpful staff. Great location, 3 mins walk from Tottenham Court Rd tube station, Would definitely recommend for short break and would stay here again.

Guest rating:

Good

2/8/2011

"Location excellent, rooms excellent, staff not very friendly, breakfast a bit disorganised."

Guest rating:

Excellent

1/8/2011

"Room to Hot"

We found that the bedroom was to hot at night. Only at night because we needed to close the window because of the noise coming from the street below. During the day we had the window open and that kept the room cool enough.I can only see this as a negative and if air-conditioning was fitted then I could not fault your hotel.Thank you and your staff for a great weekend.

Guest rating:

Good

31/7/2011

"The lifts were a bit busy"

it took a while to get to the ground foor on check out day, but on the whole the hotel was friendly, fab location,the rooms are a bit small but adequate. I think it`s a bit mean charging to store bags, i have never been chargd for this service ever before.

Guest rating:

Average

31/7/2011

"Service & breakfast was good. Room very small no A/C in room, lots of noise with window open"

Guest rating:

Good

30/7/2011

"As theatregoers, served our purpose well."

Toilet stained (Room 548); no biscuits with complimentary drinks in room; no extractor fan in bathroom. Nevertheless, at a reasonable price for its location, St. Giles served us well. We needed a comfortable overnight stay after a theatre visit. The beds were comfortable, the breakfast excellent and the staff courteous and helpful.

Guest rating:

Good

29/7/2011

"VERY COMFORTABLE, FRIENDLY, HELPFULL STAFF"

LIFTS NOT ADEQUATE DURING BUSY PERIODS

Guest rating:

Excellent

29/7/2011

"So glad I found this smart,friendly, efficient hotel! The hot breakfasts are excellent."

We were very impressed with our stay at this ideally located central London hotel and look forward to returning. The hot breakfast was cooked to perfection with not a hint of grease. It is refreshing to find a hotel so well staffed with staff who were more than ready to assist the residents. The restaurant options accommodate a wide taste of food and with a pool and gym at hand there is the opportunity to burn off some calories, if wished.

Guest rating:

Good

28/7/2011

"Small room but well apponinted"

Guest rating:

Average

27/7/2011

"front of hotel looks great but rooms are tired in decor and small. "

Guest rating:

Average

22/7/2011

"-"

Excellent location, very clean and ovcerall good. I would stay there again for an overnight stay, however the room was a little compact especially for 3 beds.

Guest rating:

Good

21/7/2011

"very good experience overall. Good location for sightseeing. Very good reception staff, with no wait"

Bedroom comfortable. Shampoo etc not replaced. Only difficulty was with very crowded breakfast time, but there were plenty of staff on hand to help

Guest rating:

Good

20/7/2011

"great value"

Really nice hotel, staff are very good. Basic rooms are small but fine for a base, we stayed in superior room which was lovely, we are going back again, great hotel great location great price

Guest rating:

Good

19/7/2011

"Two days at the St.Giles Hotel"

The St. Giles Hotel was in a good position for the London Theatres we visited. It was clean although our room was rather small. The staff were efficient and friendly. Accessing breakfast proved to be a little trying and there was a lack of toast, something most people enjoy. Attempting to get an elevator to and from the 11th floor, and other levels, was a nightmare at times and could drive you to using the stairs, if you could find them!! We would use the St Giles again.

Guest rating:

Good

18/7/2011

"Good central hotel"

Rooms good but fairly small and bathrooms a bit tired, but clean and adequate. Service excellent, location excellent, breakfast included and very good.I would recommend.

Guest rating:

Good

18/7/2011

"Room was clean comfortable and modern. The staff were friendly and helpful. Great central location."

We chose the hotel for its central London location and reasonable cost of a double room and breakfast for one night. We didn`t know what to expect in terms of the standard of the room, but - although smallish - we found it was clean, modern and comfortable with TVs and tea/coffee making facilities + small fridge and saft. It was absolutely fine for our purposes. It was our wedding anniversary and the hotel were able to arrange for flowers to be put in the room by using their local florist. There was also the concierge where we could leave our bags before and after our overnight stay.

Guest rating:

Excellent

18/7/2011

"Great location!"

It was our third visit, they never fail to please us, nice clean rooms, friendly staff, very good breakfast, great location, in walkinig distance to all attractions. Love it ! can`t wait for our next visit, hopefully later on in the year. If you have any special offers at the st Giles hotel please let me know.

Guest rating:

Good

18/7/2011

"Excellent location and service"

Guest rating:

Some problems

17/7/2011

"The lifts, breakfast and rooms"

Very central hotel which was very good but also very very busy, the lifts were a nightmare, continually waiting and very tiny especially when you have luggage to contend with. Breakfast was a nightmare, it was like a free for all and trying to get a seat proved difficult. The rooms are very tiny and the room we had smelt and was very warm...hence the rating i have given!!

Guest rating:

Good

17/7/2011

"Wonderful choice for breakfast"

Friendly even when very busy. Nice and clean (as expected). Lifts very busy.We would go back to stay again.

Guest rating:

Good

16/7/2011

"Very clean, comfortable hotel with friendly and helpful staff. Great location and very bustling."

Guest rating:

Good

15/7/2011

"-"

Overall a very nice hotel, however, there is a problem with the lifts which can take a long time to arrive and do not seem adequate to deal with the number of guests staying at the hotel.

Guest rating:

Good

15/7/2011

"A good central hotel "

All the staff that I met were very efficient & friendly. The two problems I had, safe and door key not working, were resolved very quickly. I was surprised at the very small size of room 152.Best wishes to all.

Guest rating:

Excellent

14/7/2011

"-"

Very central, triple room much bigger then expected, this is fourth time at this hotel always clean throughout and friendly staff would recommend.

Guest rating:

Good

13/7/2011

"-"

Not enough internet points. Would have liked a fried egg, toast and more fruit for breakfast.

Guest rating:

Good

13/7/2011

"."

the hotel is very convenient location close to the theatre,but find the rooms are very small and stuffy,lack of air flow and the fan is very noisy.

Guest rating:

Good

10/7/2011

"very good stayed afew times now would book again near to everything"

Guest rating:

Good

7/7/2011

"Very good value and close to the main London sights."

We got a night for two for just over £100. Excellent value for the centre of London right in the heart of the West end and near all the main sights. Super room with good facilities and they include a nice breakfast and also looked after our bags the day we left (allowing us more time to see things). Not flashy but very clean and pleasant.

Guest rating:

Good

6/7/2011

"London Central"

Great position for touring and site seeing. Good value for money.

Guest rating:

Good

3/7/2011

"Plesantly surprised after reading some other reviews"

Was very impressed with friendly and helpfulness of staff. Room was clean albeit a bit small but as it was only for 1 night it was fine. Was good having seperater dressing area and the bathroom off of it and not directly onto bedroom.Breakfast was very scrummy and certainly plenty to choose from. Would definetly stay again. Good location and easy to get to - 15mins walk from Leicester Square.

Guest rating:

Good

3/7/2011

"-"

Have stayed at this hotel many times , rooms basic but clean , a good buffet breakfast and friendly staff

Guest rating:

Good

1/7/2011

"Good value for money in central London"

No problems - just breakfast - they cleared the tables very quickly but didn`t wipe them over. No other complaints.

Guest rating:

Good

30/6/2011

"I "

Guest rating:

Good

30/6/2011

"Bathroom esp. shower very small. Extractor not working in shower, temp control very difficult to man"

Hotel is very good value for its location - very convenient to Oxford St and theatres and would stay there again for that reason just a pity about bathrooms.

Guest rating:

Excellent

30/6/2011

"Overall Excellent Hotel very pleased"

Your staff are very nice and caring they go out of thier way to help which gives you a good feeling. The breakfast is great and plenty to choose from. Your Hotel is centrally positioned and it was easy to find places and your staff were also helpful with directions. If we come to London again in the future we will definitely stay with you and will recommend you to others who will be coming to London. Thank you so Much. Mr and Mrs Wagstaff.

Guest rating:

Good

28/6/2011

"Friendly. Good location. "

We were (supposedly) upgraded, thank goodness we were, the room was still small but adequate for a short stay. Breakfast included and good.

Guest rating:

Good

27/6/2011

"-"

GOOD HOTEL, BUT BREAKFAST ARRANGEMENT COULD BE BETTER.

Guest rating:

Good

27/6/2011

"-"

Just like to say stayed at the St Giles a few times now and it is a favourite very good value for money and always a good service. I rang before we came to say i was concerned that we could not book until 2pm as we were heading to a concert and wanted to get there for 2pm. I was told that if you had a room ready we could book in and sure enough our room was ready at 12.30.Thanks very good service.

Guest rating:

Good

26/6/2011

"-"

The St Giles Hotel is in an excellent location for every thing we wanted to see and places to get to. The staff was very helpful, bedrooms clean but small. But, we weren`t in it long as there was too much to see. Breakfast was lovely with a good variety. Will certainly use the St Giles again.

Guest rating:

Good

25/6/2011

"nice stay"

More reviews >>

St Giles London

Bedford Avenue, West End, London, WC1B 3AS

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