Beautiful hotel, helpful staff. Food is lovely, breakfast fantastic n well organised. Will be back someday.128077;

As soon as you enter there is a smiling face behind a number check in desks so in room in 5 minutes all as expected. Staid for 7 nights no faults during stay Restaurant food good quality and staff always there for your needs will visit again

Damm good

Tourist hotel. Mechanical service. Three star masquerading as four

We requested wheelchair accessible room,we booked for 3 people , so when we went to get room there was only a double bed in accessible room so we had to take standard room , we made do I just had to get out of wheelchair to get into the room. Also the hotel bar had no accessible toilet which was absolutely disgraceful , I had to go down a lift to the lobby , then another lift to basement , then there still was no accessible toilet , so the ladies toilets had an accessible toilet inside but was impossible to get into it in a wheelchair without having some kind of assistance because there are 2 narrow doors leading into the ladies which the wheelchair did not fit properly and impossible for someone in a wheelchair to open themselves , so I was very very disappointed at this , for such a big hotel it was definitely not wheelchair friendly .

First impression the hotel and staff were very nice, I booked an executive double which was quite small Facilities are good and modern the mattress was insanely hard . Bathroom was ok, in all the hotel was too far out from theatre land to walk there and back which is a shame. It took 30mins .

Very disappointed with the hotel, much like a holiday in!! Extra £30 for breakfast and £7 the use the pool and spa. Over all disappointed with the whole week end.

Everything in the hotel is spotless. Rooms are big and very comfortable, brilliant beds. Staff are really helpful and polite, professional and chatty. this is the 2nd time I have stayed and will be using it again. Some people complain about the area, but if you were closer to Kings Cross you would be paying double the price. I only sleep in the room not gaze out of the window (and tbf it`s not that bad a view anyway) As a woman on my own, I would not feel intimidated or frightened to walk out on my own at any time of day or night. Plenty of lighting everywhere and still a fairly busy area.

Lovely room very clean, friendly staff, great pub opposite, only minus its a good 15 min walk to tube.

Lovely hotel staff very friendly..a short 10mins walk from kings cross station

Staff were very helpful and friendly

This hotel is lovely. We stayed here on the 3rd & 8th of June. The staff are friendly & helpful, the food Is really nice. Ionly have one dissapointing thing to say & that is that on our first visit I realised about 3hrs after checking out that idleft my iPhone charger & lead that had my name on it, (plugged in) in our room. I called them soon as I realised but they said it hadn`t been found. I asked again when we retuned on the 8th But it still hadn`t been handed in. I`m really disappointed As it`s such a lovely hotel, this just puts a bit of a downer on it.

Decent hotel, clean and modern. They didn`t set our room up for three and had to be reminded but got there in the end!

The swimming pool is small and not ideal for those wanting to get some lengths in as an exercise and you also have to pay

Hotel was very clean, staff were were friendly would definitely recommend and visit again

Great hotel friendly staff, rooms spotlessly clean and comfortable.

good situation for central london. room was very good, nice and quiet. bed was very comfortable, and good large bathroom. had to pay extra for breakfast, almost £30.00 for the two of us, and unfortunately, not the best.very good variety, but the fry up food could have been a lot hotter. we asked for poached eggs, which were not cooked thoroughly.

Nice hotel, which we stayed at before. Polite staff again, the only slight remark would be the coffee has not been topped up in the room, so we missed on a cupper the next day.

Great location (10 minutes walk from Kings Cross). Very clean & modern, spacious rooms & well decored. Will definantley stay again!

We really enjoyed staying here. It was in a quiet location, about 10 mins walk from Kings Cross, Farringdon & Russell Square stations. A great base for a weekend break in London.

Comfy bed.....5 stars. Clean room.....5 stars Helpful and friendly cleaning and reception staff......5 stars A handy in room?! Couldn`t get it to work. Tv in an awkward position and shower soaked the floor more than the persons using it.

Good clean hotel staff are nice and helpful

I would use Hotel Direct again.

The guys at the Belgian bar was excellent and the check in staff very nice. Breakfast was brilliant.

Hotel was spotless very polite staff nothing to much trouble

Everywhere in the hotel, room and public areas extremely warm - even with the heating turned off. Nice touch to offer 2 for 1 drinks voucher for 1st drink, however a (discretionary) 12.5 percent service charge a bit much. We are happy to reward good service with a tip without it being expected or automatically added to the bill.

Room was lush ... brilliant breakfast and wonderful service will definitely be back

Good location near all stations. Room has good facilities. Decent bed for teenage daughter rather than sofa bed. Clean room. Any request met promptly. We used swimming pool however both the stam room and Jacuzzi were broken which was disappointing as we had to pay additional £8.50 for this facility.

Excellent hotel. I had a problem of my making on sat night and the staff could not help enough to sort the problem immediately (thanks)

Staff were fabulous, breakfast and evening meal at Belgo were delicious. Room was well equipped, but bed base was very creaky and noisy and the poor quality mattress made you feel that you were falling out of bed if you got too close to the edge.

Very good,the staff,the rooms,the facilities.Absolutely no gripes what so ever,and the restaurant Belgo downstairs is very nice as well.Will definitely stay here again128077;127995;

I really enjoy my staying, the flowers in the reception area, the room was clean and tidy, the staff was always kind and approchable, the negative point was the cold of the water in the swimming pool, but the experience was very positive :)