great hotel, great location good service...we will return!!

Very disappointed with the hotel, due to various factors. When looking at the pictures on the internet hotel looked a fair size but really was quite small,looked contemporary but iactually was quite bland, the room was very small, in fact ,smaller than our bedroom at home and found that there was nowhere where we could sit and relax with a drink, as the bar area was within the immediate reception area. The hotel was very clean however, the cleaners in the morning managed to wake us every day with the noise they made. The hotel was very well situated for public transport, but we felt this was the only benefit of the hotel. On our next visit will be looking for a better alternative

nice rooms nice hotel but you will not get much sleep,to much noise from the staff waking you up at five in the morning. good location for the ramblas and good for the metro to get around barcelona.

My only critism was breakfast could be improved. Choice was limited compared to similar hotels I have stayed in and hot food was not particularly hot.

Good location. Helpful staff. On a busy road so front rooms are a bit noisy. Nice selection at breakfast.

ample storage.The hotel is close to the metro line and therefore makes it easy for sight seeing.

Room and en suite comfortable and clean, satellite television only one English language channel, breakfast good, checkout at 5 am good with taxi ordered and wake up call made on time, splashpool, solarium and gym on roof terrace clean and pleasant.

Firstly let me say, I`ve stayed in quite a few hotels, from flee pits to £200 per night hotels. I`m not trying to sound like the globe trotting business man, just that I stay in hotels more than a couple of times a year when on holiday. I found the hotel to be efficient, well run, clean and comfortable. having said that I didn`t eat in the restaurant, apart from breakfast and I didn`t use the bar. Our room had a, a mini bar, telephone, digital safe, firm comfortable beds, a very nice bathroom with a really good shower and the furnishings were of good standard not tired looking at all. All the lifts worked, which is just as well because we were on the 8th floor. On the 10th floor is a small gym with about 6 exercise bikes and about 4 walking/ski exercise thingies. There is also a small pool and a small area to sit at tables or lie on a sun lounger. Breakfast was better than expected with some hot food, (scrambled eggs and bacon), as well as the more usual continental breakfast.

Good location, 10 minute walk to Las Rambles, Metro outside for easy access to sights. Disappointed with pool on roof, what you see in picture is it, a very good angle used by photographer you can practually touch each side when stood in the middle and only half full when we got there, also had booked a double room but got a twin which was a bit disappointing, breakfast ok, good choices, but having said all that room clean, nice bath/shower plenty of hot water would use hotel again.

Pity there is no bar by the pool. A bit noisy on first floor from road and restaurant.

Hotel walking distance from Ramblas, tube station outside hotel and you can get to all sites from here. Hotel pool is a splash pool and could benefit from having a bar on the roof as well. Bar area is very small and we didn`t see any customers or bar staff. The rooms were very good and the breakfast was very good for continental.

Room and accommodation were fantastic highly recommended

this hotel is very well situated for all the main tourist attractions, 5 mins. ramblas, 5 mins port, 10 mins. gothic quarter, the rooftop pool is small, but very comfortable decking area with sun loungers and chairs, rooms are very clean and maid comes in every day, breakfast was good , cont. style but everything you would want, never had eve. meal, would use again

we really enjoyed our stay at barcelona universal. Reception staff very helpful and friendly. Rooms were spacious and clean with loads or free toiletries. de3finately book again thank you

The continental breakfast was excellent and the staff very helpful and friendly

The room and bathroom allocated was lovely, and well maintained throughout our stay, but unfortunately positioned such that there was no natural light, and the only window, which had obscure glass, opened onto a central well, which was covered; this meant it was not possible to see sunshine (or rain), nor to get any fresh air, although the room was air conditioned. The service in the dining room at breakfast was fine first 2 mornings, but poor on third day. We were pointed to a table, which had no chairs and was partly laid. When we asked for chairs, the waiter pointed to others, which we had to lift, and we had to ask for the remaining items i.e. cups, cutlery, napkins. Otherwise, receptions staff were excellent and pleasant and we enjoyed our stay. We would, despite these disappointments, return to the hotel.

Excellent hotel and great value for money. The location is abit off the beaten track with a real problem with pick pockets, however, as long as you use your common sense you should have a great time. Strongly recommend.

Found the staff very helpful, breakfast was good and contained the normal buffet bits. The location is fine, right next to a metro station and within walking distance of the Las Ramblas

The hotel is nicely presented and very clean with a modern feel to it. The staff are responsive and helpful to requests, although not the smiliest or openly freindliest of people. The hotel is approx 10 minute walk to la ramblas, so fairly well located. The breakfast is basic and lots of choice given, not always to a high standard. The only downside to the hotel on our visit was that we did not have a window in the room ( well.. a window that opened to look at other walls!) however, i did see that other rooms had windows, so should make sure you request this!. Generally a positive experience and pleasant stay.