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Average guest rating:
94% (228 reviews)
Nice hotel, everything clean and tidy. Good breakfast and pleasant staff.
My wife was notified upon arrival that she had been awarded guest of the weekend status as she was celebrating her 40th birthday. This included an upgrade to a special top floor apartment and a lovely birthday cake. Staff were incredibly friendly throughout and I wouldn`t hesitate to stay there again.
Absolutely fantastic - couldn`t be better. Very good deal, fully recommend - will do it again, with another show. Thank you.
Great two night stay. Tasty variety of food available for breakfast and very worthwhile Italian specials in early evening in restaurant for young and old alike .
Over prized, rooms were old and basic. Busy road so traffic noise in the mornings. Disappointed
Booked a triple room and were given a double room with a camp bed taking up remaining floor space between bed and window. Totally unacceptable so complained and were given a `free upgrade` to a proper triple room. Had a feeling they were just trying it on and this would worry me on behalf of people who do not like to complain/make a fuss. Minor housekeeping details being overlooked - towelling robe badly stained with fake tan, only two bottles of water/cups/glasses etc provided in triple room, shower door not meeting floor and flooding every time shower taken. Location is exellent but there is enough competition in this price range to make me think twice about booking here again
Fantastic hotel, very polite and friendly staff. Room was excellent, breakfast was fantastic. will be staying again in the near future.
Excellent location, clean, large room, comfortable bed. Continental breakfast was included but we all wanted the choice of the hot breakfast buffet especially the eggs which was at an extra cost per person.
Very easy access for Victoria Station but rather unremarkable as a hotel
Really enjoyed our stay, rooms are clean, hotel central for everything and staff very helpful. Good choices for breakfast in Tozi but on second morning were offered seats in executive suite due to lack of seating and this didn`t offer the same choice nor was there ample seating or staffing.
Great location, modern facilities, delicious breakfast and free upgrade for birthday treat reccomend.
Room good, food excellent. Will use hotel again
Staff brilliant nothing to much, would definitely stay at this hotel again. Room, breakfast smashing.
friendly, helpful staff
Great customer service, good breakfast, lovely hotel & comfortable stay with nice sized executive rooms. Staff had exceptional customer service especially Martina, Helen & Victoria. Would definitely stay again.
Excellent room,great location,great service, very impressed would definitely stay again, highly recommend
Very impressed with complimentary elemis products in beautiful room
We booked a triple room and the facilities provided for this were inadequate. Only a `camp style` bed was provided with 1 pillow. No facilities such as towels, toiletries, tea and coffee cups etc were provided for the 3rd person. Hotel location very good as was the breakfast, but returning from a night out you don`t want to mess around to get everyone a cup of tea
Hotel allowed us to check in early after out train arrived 2 hours earlier than expected. The room was superb, impressed with the Elemis products in the room! Huge variety for breakfast, although it was only luke-warm. Can`t complain about the service, location and quality of the hotel. Would definitely stay again and would recommend for anyone going to the Victoria theatre as it`s in a prime location!
For a change I will start with two very minor points. The room temperature was difficult to control, a little too warm even for winter and the bar staff seemed run off their feet even in a half full bar. The room however was excellent: large, clean and comfortable and the TOZI restaurant---- unbeatable ,simply the best Italian tapas I gave tasted.
Good hotel, very central London, bar a bit pricey - but overall good
Nice hotel continental breakfast Luke warm cheese and ham
The rooms were a bit small, but could live with that idea. The lobby is great and has a great bar and seats. Also were we surprized by the excellent breakfast buffet and service . It was a buffet with very wide options and good quality food. Location is rather good. Close to the centre. Overall I would recommend people to stay here.
Excellent accommodation, ideally situated and very helpful staff.
Very quiet hotel
Rooms were extremely good, comfortable bed and very good bathroom. Staff were very accommodating and my guests and I were made to feel at home. Top marks!
Clean,Tidy,Helpfull staff, great location for us (National Rail), Breakfast delicious, Comfortable beds, Smart rooms... Just great!! Would stay again tomorrow.
The hotel was very welcoming and the appearance luxurious , the staff were very helpful and polite , The room extremely comfortable and clean and the food was excellent . Excellent value for money. We will stay at this hotel again
We would stay here again, and would strongly recommend this hotel.
Hotel was excellent, we arrived at Victoria early and collected our tickets for the show then arrived at the hotel a couple of hours prior to check in. I was expecting to leave our small case in the lobby but a room was ready and we were able to check in. Room was excellent and had such a good night`s sleep. Breakfast was fantastic and catered for all. The concierge was so helpful and again we were able to leave our bags for the day and collect them later prior to our departure from Victoria. We even booked our sightseeing bus from the concierge and it was cheaper !!! The distance from Victoria to the hotel and theatre was minutes - perfect after a day of sightseeing.
Lovely hotel, very polite staff, very welcoming, comfortable beds, breakfast great and great value for money would recommend this hotel to anyone.
meal times seem a little rushed, but overall we had a lovely experience
Victoria 4 Star Deluxe
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