Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.
Average guest rating:
92% (1761 reviews)
Rather small room& bathroom,otherwise yer nice short stay.
Lovely as always!! Fab staff who can`t do enough for you room are lovely beds are excellent and so comfortable, would recommend this hotel to anyone, it`s only a 10 min walk to Shaftesbury avenue
Top Notch
Made to feel very welcome from arrival. Small and personal hotel. Staff excellent. Breakfast was freshly made. Had a suite on 2nd floor, all you could want for one night. Would definitely retur .
Lovely Hotel very nice room and very polite and friendly staff
we found the hotel very comfortable and clean,however the noise throughout the night from outside was considerable. ie - bottle collections untilll 2 am and early morning, 6 am. we also had to call maintenance as screws in the floor were protruding and dangerous. this was fixed straight away.
Great staff and service
Fabulous staff. Excellent room great location
Very friendly, bed rooms a bit small, but lovely and clean, everything you would need! Bathrooms a bit dated and not over warm. Good breakfast. Very central. Would stay again!
Lovely room.service was very good to
very nice stay at hotel,very comfortable.close to all restaurants and theatres are in walking distance
Lovely hotel, staff extremely helpful, wonderful location short walk from Shaftsbury avenue really couldn`t fault it along with a free upgrade for my wife`s birthday. Just Great.
Really impressed, other than Reception giving us the wrong room! Room was lovely and very clean.
A gem in the middle of London but I do wish everywhere would not automatically charge 12.5% for people doing their jobs I tip if someone goes that extra mile. Yes we will stay again
Excellent Location
I found the staff polite and helpful, my wife and I would visit the hotel agaim
the staff are the best well done for making my wife s 65 birthday that bit more special
My daughter and I stayed for 1 night and the staff were very pleasant and our room was perfect. We were close to the theatre and enjoyed a stroll there and back, Thank you
Excellent position lovely rooms with good service
Disappointed with bad nights sleep due to lorries and what sounded like bottles being loaded and taken away that went through the night. Also limited amount of food at breakfast nothing refilled only 0915. Shame as hotel is pleasant and very locally situated for theatres etc.
Wonderful hotel very clean, staff were wonderful could not do enought to help us.
great place. welcoming, helpful staff. lovely room, comfy beds, clean and tidy. quiet. breakfast was very tasty and the 11am check out time just right.
Clean, central and wonderful helpful staff. Would definitely stay again
Lovely decor. Staff so helpful and friendly. Great location..west end 10 mins walk
Rooms very clean nice to have a robe and slippers and petals on the bed made it all very special
Plus if I am honest we felt a bit invisible to breakfast waiting staff a bit of a nuisance because we didn`t upgrade to full English breakfast. Room and the rest of the service superb!
The hotel was in a very nice area with lots of restaurants and shops nearby. All the staff were extremely pleasant and helpful. I was not sure what sort of room to expect but it was very pleasant with nice furnishings. The bed was very comfortable.
The Service and staff were excellent and made our stay very pleasant. Rooms spotless and breakfast was freshly cooked. Will be visiting the Rathbone hotel again.
Rathbone hotel very good. Excellent breakfast and service. Room very nice
Extremely comfortable, superb nights sleep, surprisingly quiet for central location, (appreciated the staff taking notice of or request for a quiet room). Nicely furnished rooms.
Rathbone Hotel
Rathbone Street, West End, London, W1T 1LB
Expert advice
011-44-1872-261-100
Book Online or speak
to one of our hotel
experts for the same
great savings.
Our rating system
Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.