4 star deluxe

Rathbone Hotel

Rathbone Street, West End, London, W1T 1LB

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Excellent

92% (1758 reviews)

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Guest rating:

Excellent

29/1/2018

"warm friendly and excellent service, would definately stay again Big thankyou for our wedding treat."

Guest rating:

Excellent

27/1/2018

"Excellent hotel"

Guest rating:

Excellent

27/1/2018

"Excellent......"

Excellent .......

Guest rating:

Excellent

23/1/2018

"Nice location"

Lovely hotel,friendly staff,building work going on outside all night,god knows why,consequently very disturbed sleep,not the fault of the hotel,would stay again,hopefully the building work would be finished by then

Guest rating:

Excellent

22/1/2018

"Will return."

We had a suite room which was very comfortable, fluffy robes, good standard of housekeeping. Decor a bit 1990`s in places but can easily be forgiven. Great staff - everyone we encountered was top notch professional & made my husband`s 50th birthday really special. Nice bar area. Great restaurants within walking distance & 10% food discount available a some of them

Guest rating:

Excellent

22/1/2018

"Very good"

Guest rating:

Some problems

21/1/2018

"Not a 4 star hotel"

Room supposed to be available from 2pm, turned up at 2:15 and still had wait 30mins, insisted on taking a £30 deposit credit card payment even though we had already paid in full. Room was very dated and tiny...no way this was 4 star!

Guest rating:

Excellent

21/1/2018

"Very welcoming staff, great location"

Guest rating:

Excellent

21/1/2018

"-"

Nice cozy hotel everything easily accessible.

Guest rating:

Excellent

15/1/2018

"-"

super hotel would stay there again

Guest rating:

Excellent

14/1/2018

"-"

Short walk from hotel to theatre. Hotel is away from busy roads with many restaurants along the way. Hotel is quiet. Polite friendly staff. All facilities are excellent. Breakfast highly recommended.

Guest rating:

Good

14/1/2018

"Rathbine Hotel"

Friendly staff. Excellent breakfast. Executive room disappointing, plugs inaccessible, no mirror close to dry hair, no bedside tables.

Guest rating:

Good

6/1/2018

"Lovely hotel "

Lovely hotel set back from main road. Staff friendly and helpful.

Guest rating:

Good

3/1/2018

"-"

Really friendly service comforable room loveley lication snd breakfast. Woud come again thank you Mr mrs McGloin

Guest rating:

Good

2/1/2018

"-"

The hotel was lovely very comfortable and cosy room. Our only disappointment was bar prices, although my husband expects to pay London prices for bottle beer we were shocked to have to pay £7.00 for a Martini Rosso and then £3.00 for a top up of Lemonade, this is exorbitant and spoilt what had been a lovely day and evening at the show. We would stay there again but probably not have drinks.

Guest rating:

Excellent

30/12/2017

"Central location, ideal for West End shows & Oxford Street. Very clean & comfortable. "

Guest rating:

Excellent

30/12/2017

"lovely place to stay, staff very helpfull "

we had a very pleasant stay, found staff very helpful and would definitely return again. I would give it 5 stars

Guest rating:

Excellent

28/12/2017

"-"

Great location , very friendly staff, comfy bed and loved small bar and lounge area in reception area

Guest rating:

Good

21/12/2017

"Staff very helpful and pleasant."

Guest rating:

Good

19/12/2017

"Beautiful Hotel"

A lovely hotel, beautifully presented. My daughter and I shared the junior double room, comfortable bed, had everything we needed. The lounge area was very cosy, perfect for a quiet drink. Excellent location for theatres and shopping. Will definately return.

Guest rating:

Average

18/12/2017

"-"

Thought I had picked a nice classy hotel in West End but thus was nothing like what I thought sadly The hotel room was basic and dated and in a scruffy side street with bags of litter Outside it for the stay and not in West End like I thought.so I was really disappointed in the package and the price I paid I could of gone abroad for a fortnight with my partner so not happy at all

Guest rating:

Excellent

17/12/2017

"Lovely hotel"

A lovely hotel well located but the stars of the show are the staff, nothing is too much trouble

Guest rating:

Average

17/12/2017

"-"

Hotel staff great but hotel it self is old and run down carpets are thread bare. Etc great situated with Oxford Street 5 mins away x

Guest rating:

Some problems

4/12/2017

"The Rathbone Hotel"

We booked this London break alongside my parents who also booked a theatre and stay with another company. They stayed in the Melia White which is a 4* Hotel and it was amazing! The facilities that they were so beautiful including a gym, big resturant area, a bar. The guests and staff were so polite to them and treated them so well. The room was spotless and looked very posh. The Rathbone unfortunatly didnt live up to a 4* hotel rating, after seeing what my parents had got for thier money, we expected the same. The room was very dated and old fashioned. Small room, with little facitilies. No gym area. No where in the bar area to sit as it was so small. We just wasnt very pleased at all. We book with hotels direct on alot of occasions and this was by far the worst. Especially after paying so much money, we expected the same treatment and hotel standard as my parents recieved. We are not very happy as it played abit of a downer on our weekend after watching such an amazing show.

Guest rating:

Excellent

3/12/2017

"Rathbone Hotel"

Excellent Hotel,the hotel is nice and close to the theatre so getting there was simple.The hotel itself is a beautiful hotel with freindly,polite staff.The room we had was a nice size and very quiet through the night even though some reports said about noise problems they had,but then our room was at the back of the hotel.Again this was part of the deal for my wifes 50th Birthday and she really enjoyed both the show and the hotel.I would definetly stay here again and would recommend it to friends and others.

Guest rating:

Excellent

2/12/2017

"-"

We thoroughly enjoyed our short stay. The location of the hotel was good, only a short distance to walk from Euston Station and to the theatre. All the staff we met were helpful and very pleasant from reception to the dining room staff. We decided to have a full English breakfast and it exceeded our expectations. There was plenty to eat, a very good variety and it was well-presented. We would certainly stay at the Rathbone Hotel again if we have another theatre break.

Guest rating:

Excellent

20/11/2017

"Only problem was noise during the early hours bottle collection"

Guest rating:

Excellent

18/11/2017

"-"

Amazing Art Deco interior

Guest rating:

Excellent

14/11/2017

"Very friendly and just a nice hotel experience"

Nothing too much trouble - we will want to stay again preferably on first floor

Guest rating:

Good

12/11/2017

"-"

Really helpful staff. Clean and fab location

Guest rating:

Excellent

1/11/2017

"Absolutely wonderful! "

The hotel, the room, the staff all fantastic. You must have the breakfast, outstanding, I had the vegetarian cooked and continental it was one of the best I have had. The decor throughout is to a high standard and although the hotel is not small, it has a very intimate feel. Really made our stay special. .

Guest rating:

Excellent

23/10/2017

"Excellent customer service"

Arrived at the hotel very early and the reception team looked after our luggage while we went to explore. Nothing was too much trouble. Fabulous stay Faultless service. Would definitely stay again.

Guest rating:

Average

21/10/2017

"Staff very polite and helpful,and general ambience of the hotel good."

In our room the toilet flush lever was very loose which hindered the flushing mechanism, and one of the light fittings was also loose and nearly coming off the mirror. We were not asked if we would like a paper the following morning. The duvet hardly covered the width of the bed.

Guest rating:

Excellent

20/10/2017

"A lovely stay at The Rathbone"

We stayed for 3 nights at The Rathbone and it was the base for a wonderful London break. We will definitely stay there again when we visit London. It is very close to Oxford Street and within easy walking distance to the theatres. In the immediate vicinity there are ample bars and restaurants, and Charles Worthington`s hair salon is just around the corner. The staff were extremely helpful and efficient. I can`t fault The Rathbone and it`s fully deserving of its 4 star rating.

Guest rating:

Excellent

19/10/2017

"-"

Just had a two night stay at the Rathbone Hotel with my daughter. The hotel is lovely staff very friendly rooms clean would definitely recommend to others. Location is good for sightseeing.

Guest rating:

Excellent

18/10/2017

"-"

The hotel was excellent. The rooms are of a good size with all amenities. The staff were very friendly and efficient. Overall it was a very pleasant stay.

Guest rating:

Excellent

12/10/2017

"Rathbone hotel "

Very nice hotel and pleasant staff would recommend this hotel and would definitely stay here again.

Guest rating:

Average

24/9/2017

"-"

No free wi-fi!

Guest rating:

Excellent

19/9/2017

"Excellent Hotel and outstanding hospitality."

We were welcomed to this hotel. Hospitality was excellent. The Breakfast was delicious and a wide choice. We had a single room and double and they were both lovely and clean and comfortable. The hotel is centrally located with restaurants, cafes, shops and theatres within walking distance. Really enjoyed out stay at the Rathbone and will definitely stay there again.

Guest rating:

Good

10/9/2017

"Small room but great staff and breakfast"

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Rathbone Hotel

Rathbone Street, West End, London, W1T 1LB

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Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.

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Excellent

Good

Good

Average

Average

Some problems

Some problems

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