Hotel Direct invites all departing guests to rate and review their chosen hotel.
To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.
Average guest rating:
92% (1754 reviews)
Comfy, clean within walking distance of theatre and Oxford Street. Lots of nice restaurants nearby too.
Staff excellent In all ways, location Excellent Noise - general noise like heating air con I cope with but the couple next door were extremly noisy we could hear everything etc until 2am. Then their shower which was obviously on the other side of our wall was on and off all night.
Stayed here for my 50 th birthday surprise. Hotel was a very nice establishment. However the pillows were too flat and hardly slept. Was unusual to see staff in hotel bar very drunk( not very professional). Hotel is in a good location for all.
Convenient location yet tucked away from noisy roads. Clean and comfortable room.
executive room requested, very tired decor, poorly fitting windows, uncontrolable heating, huge gaps under doors and around bathroom window, very poor shower controls, too expensive for this quality
Very comfortable, aytentive staff and great location. Very good local restaurants.
We received a birthday message from the hotel manager in our room which was a great surprise for my husband.
Very nice hotel, comfortable, stylish and clean. The single room was lovely and I would certainly recommend the hotel. It`s location was perfect and the deal with nearby restaurants was an added bonus. Helpful and polite staff too.
Fantastic hotel shower was disappointing, great location, staff excellent chocolate strawberries and Prosecco was a lovely touch for our anniversary, thank you
What can i say the Rathbone is a wonderful hotel the staff are a credit to the the hotel which makes it great 5*
We are repeat guests at the rathbone. Spotlessly clean and friendly as usual. Breakfast format has changed. No bowls of cereals, just small boxes. No nice bowl of fruit salad just individual glasses filled up. Not very much food on display. Has not changed for the better!
The Rathbone hotel is clean and presentable with friendly and efficient staff. We recommend it as a good place to stay in London
Beautiful hotel and we will definitely be using this one again. Location is perfect. The front of house staff were brilliant and polite, really clean and lovely atmosphere. Room were spotless and the bed were really comfortable. Loads of shops and eateries near by .
We loved our short stay at this Hotel. The staff couldn`t be more friendly and helpful, the room was well decorated and very comfortable and the breakfast was great. Would definitely recommend the Rathbone - only wish our stay had been longer!
I stopped at this hotel for my wife`s birthday weekend treat. I asked the hotel if they could arrange Something slightly special for the room upon her arrival. She was delighted and it just helped to make the weekend more special. To that end I owe the staff involved a huge huge thank you.
Very pleased with hotel, excellent single rooms. Would stay there again.
hotel clean and tidy when we walked in. friendly staff who were very helpful. excellent breakfast can`t wait to stay there again
really nice hotel, the room however was a bit small
Good location, and fair facilities, attentive staff. We missed having tea and coffee making facilities in the room,
Bright room with reasonable space, clean, friendly staff
Lively hotel and good location for restaurants and bars
Excellent staff - clean and spacious rooms - brilliant location - thoroughly enjoyed the stay
excellent staff. Great breakfast. Room small but very clean and comfortable. Near Oxford Street, local bars and all styles of dining.
Helpful and considerate staff Clean and smart hotel
Lovely hotel, very central, staff friendly and helpful. Would definitely book again
Friendly staff, good central location, clean and comfortable.
A lovely, comfortable hotel with friendly welcoming staff. Ideally situated for main shopping areas and theatres. Plenty of bars and restaurants nearby to choose from for eating out. A great base for a weekend break.
The staff could not of been more attentive and helpful with a comfortable and tastefully decorated room.
Nice hotel but quite noisy , despite double glazing, as our room faced the street and a club
Both location and service were excellent As we both like walk in showers we upgraded to fourth floor refurbished room Brilliant room could not fault it Staff very attentive and took the time of showing all available rooms, very helpful with directions to show etc
Ideally situated for both Tube and theatre......couldn`t fault it but could do with complementary wi-fi
Fabulous all aspects. Cleanliness immaculate. Only downside no slippers
Clean, comfortable and very friendly as usual. Dining room service and food presentation let`s it down slightly.
Rathbone Hotel
Rathbone Street, West End, London, W1T 1LB
Expert advice
011-44-1872-261-100
Book Online or speak
to one of our hotel
experts for the same
great savings.
Our rating system
Guest ratings and reviews are the opinions of our guests and not necessarily an expression of Hotel Direct opinion.