4 star

The Clarence

6-8 Wellington Quay, Temple Bar, Dublin, Dublin 2

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

88% (164 reviews)

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Guest rating:

Excellent

15/4/2010

"The welcome from the receptioinsts & porters and their happy attitude during our stay made the wholr"

Guest rating:

Some problems

6/4/2010

"-"

Hotel ground-floor public rooms were very cold. I had to get a heater brought into the Studio room while waiting for a friend. The Octagon bar wasnt much better. Very limited menu in both. When checking out, I was "interrogated" by 2 people at Reception as to how and where I had spent my evening!! breakfast was good and staff attentive. My room was cold as the radiator was off and I had to send for help to turn it on-in one of the coldest weeks of the year!!! I won`t be back in a hurry to the Clarence. There are better (and cheaper) hotels in Dublin.

Guest rating:

Some problems

29/3/2010

" Its not up to a 5 Star rate ,we had no robes or slippers and our meal we refused to eat in the re"

Guest rating:

Good

12/2/2010

"Did what it said on the tin"

Staying for the second time and the Clarence met expectations for a £79 room, however if I was paying £110 or more would have gone to the Dylan - obvious missing items like bathrobes. Only had 1 face towels for 2 people, 3 coat hangers each, nobody to meet myself and pregnant fiancee at door to help with bags, all things that i`d expect for 5 star but for £79 perhaps that is what you pay for?

Guest rating:

Excellent

13/9/2009

"A tremendously satisfying experience"

The Clarence came about for us after a web search for a Dublin Hotel, an adventure that turned into a very positive and satisfying experience. The facilities are comfortable, it would be lovely to have a jug and a cup in the room though to make a cup of tea/coffee in the middle of the night! Otherwise I can only make positive comment, the staff were courteous and helpful at all times, the quality of the rooms was excellent and the food was superb. I would definitely recommend the Clarence and certainly stay here on my next visit to Dublin.

Guest rating:

Good

27/8/2009

"Clarence Hotel, Dublin "

This hotel is in a good location. The staff where very polite and helpful but I found it to be a little blank. The lounge is a bit like a waiting room. The restaurant was closed for suppers when we were staying there and our room was quite small and looked out onto the rear of a building only a few feet away across what looked like a loading bay. The TV was so quiet we had to get an engineer to come and tweek it louder and he appeared in only a couple of minutes and sorted the problem out so top marks there! Best points definitely location, cleanliness and staff.

Guest rating:

Excellent

24/8/2009

"Fantastic Hotel"

We have just returned from Dublin after a wonderful stay at the Clarence. Well from the minute we stepped through the door the service was absolutely faultless. Our suite was beautiful. Very large and comfortable and we just didn`t want to leave and see Dublin. Could not fault it in anyway.

Guest rating:

Excellent

10/8/2009

"Fantastic Hotel. The staff were excellent; nothing was any trouble."

The Clarence is a really great hotel. I would recommend it to anyone. We had 2 rooms. We have 3 boys. In some hotels of this standard; there can be a snooty attitude. Not at the Clarence, Very very friendly. The rooms were very comfortable. The location in Temple Bar couldnt be better. We will visit Dublin again. We would only stay at the Clarence. A brilliant hotel !!

Guest rating:

Some problems

21/4/2009

"Nothing Special"

We stayed for one night and quite frankly that was enough.When you consider the price of the room you`d expect to have coffee/ tea facilities in your room.!! Our room faced the road running from Temple Bar and was very noisy until 4 am.The windows were closed of and this had no impact. Although i would say the location is superb but i think you could get much better value for money. We have stayed in hotels much better than this and for a fraction of the price.

Guest rating:

Excellent

27/3/2009

"At breakfast, fruit salad poor - a bowl of FRESH fruit to choose from a better idea."

Guest rating:

Average

8/2/2009

"-"

Not the best i`d have to say and was overall pretty dissappointed especially considering how much we paid. The room had no iron/troser press(had to phone reception) it also had no menus for the restaraunt. And usually hotels have tea/coffee making facilities in the room but ours didnt and when asked was told i could order from room service(i.e id have to pay more)However we did eat a meal in the restaraunt and it was excellent I believe this hotel doesnt merit its 5 star status & i really wouldnt consider staying here again Staff are very friendly but to me this place is living on the reputation of its illustrious owners.

Guest rating:

Excellent

7/12/2008

"A great choice for an unforgettable, and therefore, memorable experience!"

Guest rating:

Excellent

17/9/2008

"eXCELLENT HOTEL WITH FRIENDLY, ATTENTIVE STAFF."

Good housekeeping standards, nice room, good breakfast- would recommed it highly to everyone I know. - We will be going back again.

Guest rating:

Excellent

17/8/2008

"Excellent service from the staff "

Very pleased with this hotel it was a dream

Guest rating:

Excellent

12/8/2008

"-"

Make sure you request a room with air conditioning if you require it, as initially we were given a room without. However they changed the room immediately.

Guest rating:

Excellent

4/8/2008

"-"

Freindly and efficient. Great service in the resturant at breakfast

Guest rating:

Good

29/7/2008

"ideal location and excellent service, only problem was the noise from traffic outside."

Guest rating:

Excellent

28/7/2008

"A GREAT HOTEL"

WE LOVED THE HOTEL,STAFF CAN`T BE FAULTED DIDN`T HAVE TO LIFT A FINGER SERVICE EXELLENT WILL STAY THIER AGAIN AND RECOMMEND TO ALL OUR FRIENDS

Guest rating:

Some problems

17/7/2008

"Heating and room facilities"

The room was very hot during the night and could not be altered even with the windows open. Also there were no tea making facilities in the room, which was disappointing for a hotel of this standard

Guest rating:

Excellent

16/7/2008

"Courtesy, consideration and forethought excellent - very high standards, would recommend."

Guest rating:

Excellent

5/7/2008

"Perfect for a short break - do not go anywhere else"

It was our 10th Wedding Anniversary, and they gave us champagne on arrival - the accomadations was fantastic the breakfast and service was superb - oh and don`t forget the location right in the middle of Temple Bar - PERFECT

Guest rating:

Excellent

5/7/2008

"Staff couldn`t have been any more accomodating!"

Lovely place to stay...... Staff were the best by far - will def stay again

Guest rating:

Excellent

26/6/2008

"-"

Generally highly impressive. However, accents on the front desk caused a few problems and staff had minute difficulty communicating at times.

Guest rating:

Good

24/6/2008

"Nice hotel in a great location"

Hotel was fine, room was clean but for reasons i am not sure about, the central heating was on full bore all night in the middle of summer, it was like living in an oven. Fixed shower rose was faulty, and manual shower handle was also faulty. That aside, everything else in the room was fine. The room we were in 212, backed onto the temple bar, and believe me, if you are a light sleeper, give this side of the hotel a miss, the bars are on the go until 5am with noise to match.On the other hand, if you want all night parties every night, this is the place for you. Dublin is a great place to visit, and overall the Clarence is well worth staying in, i would certainly recommend it, so give it a go.

Guest rating:

Good

19/6/2008

"-"

Very helpful and friendly staff. Pleasant stay. The Tea Room fanastic. Had superb meal. Rooms clean. We where updated to balcony room which was great

Guest rating:

Average

18/6/2008

" bog standard !! missed that special something "

Guest rating:

Excellent

16/6/2008

"-"

Rooms very comfortable. Food in Octogen Bar excellent & overall service was excellent.

Guest rating:

Average

16/6/2008

"Dissapointed"

I admit we are U2 fans & we wanted a luxury accomodation & were wiling to pay,what a huge dissapointment ,it is advertised as 5star & can not understand WHY.It Looked like a church,very cold & miserable,no pictures up,No telly in lounge,It was more like a office,food was nice ,staff were aswell,but the outlay,decor,room was very small,nothing deluxe about it.I would never return to this hotel,It was good location,but there was better 3 star hotels for less money & more luxurious than this one ,totally over-rated,the Travel lodge was more luxurious than this..BIG STYLE ..22 euros for the internet for 24 hrs .I pay less for a month back at home.DONT PAY ,there are plenty of internet cafes near buy,to pick up e-mail etc.What a rip off U2 want to be ashamed......

Guest rating:

Excellent

15/6/2008

"Very comfortable hotel, so much noise from traffic in the street."

Guest rating:

Excellent

19/5/2008

"The staff were excellent"

Our stay in the Clarence was briiliant, from the valet parking on arrival, which was excellent value, to the friendly, accomodating staff, nothing was too much bother from them, for anyone wanting to spoil themselves...........this is THE place to stay

Guest rating:

Excellent

2/5/2008

"Sheer opulence!"

The Clarence is simply the best hotel I have ever stayed in. Everything was perfect. I will definitely be returning, soon I hope!

Guest rating:

Average

30/4/2008

"Potential guests should be made aware of the run down appearance of the area surrounding the hotel. "

The staff were exceptional in their attitude and overall attention to our needs. However,the hotel looked very tired and run down and our bedroom, although very clean, was at the back of the hotel and we didnt get much sleep becuase of noise from revellers and different traffic any night. Generally speaking we felt that we didnt get vlaue for money at all if you consider that we could have checked in to the luxurious Shelbourne for another 20 euros per night.

Guest rating:

Excellent

28/4/2008

"Boutique hotel ideally located on the Liffy by Temple Bar. Service and facilities fantastic."

Guest rating:

Excellent

21/4/2008

"Staff were all friendly and helpfull. Hotel was clean and food was excellant. "

Guest rating:

Excellent

21/4/2008

"The Clarence - first class"

Stayed one noght at the Clarence. Very attentive staff. Nice rooms. great location. Superb breakfast. Highly recommended.

Guest rating:

Good

7/4/2008

"Great service, feels more like 4*."

The hotel staff were very friendly and helpful. We took our ten month old son with us and facilities were great. Bottle warmer, steriliser and cot were in our room when we arrived. Room service collected his meals, heated and returned to us and provoded a high chair to use in our room. The room itself was small and had no air conditioning. It could have done with a new tub, as the enamel was wearing. We complained about this and asked to be moved. They offered us a smaller room with AC which we decided against. We were treated to a complimentary bottle of champagne which was a nice touch. Breakfast was excellent. Aside from the very friendly staff, the hotel felt more like a 4* and is overpriced, Great location though!

Guest rating:

Excellent

11/3/2008

"An oasis of calm."

I have been to Dublin many times before and stayed in a range of hotels in different locations The Clarence is undoubtedly the best. The location is ideal whether you want the night life of Temple Bar, the shops in Graftion Street or north of the river or a stroll to Tinity College. It is also a stylish hotel. Quietly understated decor and furniture, very friendly and helpful staff and fantastic breakfasts! Already planning our next trip.

Guest rating:

Average

11/3/2008

"Not at all what I was expecting"

Room was small, bathroom small, no tea making faciities in room. I was expecting luxury. Definately have stayed in much better "lesser quailty" hotels. This hotel is over-rated. Very warm at night (we stayed mib-Feb) with no way of regulating heat other than opening window. On a plus side, the place was very clean and the staff very friendly and the rear entrance of the hotel exits on to the wonderful Temple Bar area!!

Guest rating:

Average

10/3/2008

"mmm..It`s OK"

For a 5star it is only ok. The window was broken in our room and the air con could not be turned up. The corridor outside smelt of ciggarettes every morning and we could only think it was due to members of staff smoking nearby. We weren`t asked if we enjoyed our stay. We asked directions to a a fabulous french bistro in the centre, they didn`t know where it was, told us they would find out in time for our reservation the next night - when we came down they hadn`t found out any information which meant we had to wander around the streets of Dublin for 30mins trying to find the place! The rooms were nice though (but we paid for the extra space in the delux room). Overall, I would try another hotel in dublin before coming back here.

Guest rating:

Good

10/3/2008

"no tea making facility in room.room also on the small side.restaurant and food excellent"

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The Clarence

6-8 Wellington Quay, Temple Bar, Dublin, Dublin 2

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