Excellent location for access to most attractions

Superb hotel . Could nt fault it . Central . It met all of our needs. Will stay again.

Staff courteous andwelcoming. There was a double shower cubicle instead of a bath which I liked. I do think that the cleaning could be of a higher standard.

I would have liked chamomile tea in the room and another bar of soap but everything else was good. The breakfast was excellent and all staff were delightful. I would stay there again. js

I presume our room was an executive room by virtue of having a dressing area, otherwise it could only described as standard. The room was clean and the bed very comfortable. Staff at the hotel were welcoming and professional. Bar prices were on par with most London hotels, although I personally find £17 for one single and one double with a mixer a bit steep. Breakfast was good, no shortage of anything, albeit the beans were not really hot and there was only one toaster. Overall a very good stay, but not excellent

2 nights break. good central location. Efficient check in. Executive room comfortable, sufficient space for 3, we had a sofa bed for grandson. No bath, only shower Executive Breakfast filling for the day.

Thoroughly enjoyed our stay with you again. Food and cleanliness excellent and staff courteous and helpful.

The Strand Palace is a modern clean hotel. The staff are very friendly and helpful. The layout is a bit of a maze and signs indicating where rooms are located not easy to spot and read. My only complaint is about the bed, which I found to be uncomfortable - and the pillows were foam filled and not to my liking. The room itself is described as a cosy double, ideal in my case as I was on my own.

Clean. Very comfortable beds. Friendly staff. Very busy. Didn`t eat in restaurants but cafe has very limited choice, better fast food outlets nearby.

excellent hotel very central within walking distance of theatre land

Good staff

super hotel,central location for threatres and restaurants. London eye, covent garden and tube just a few minutes walk away, all staff were friendly and helpful,good food and clean rooms, would definately stay here again

Staff were very friendly and helpful. Rooms were small but comfortable and hotel is perfect for theatres and central London nightlife.We would recommend this hotel and will stay at this hotel when we are next in London.

Excellent room in a conveniently placed hotel with excellent staff at a sensible price....for London!

The main selling point is the very central location of the hotel. We have stayed there on a couple of occasions both this year (2014) and last year and always found the staff very helpful and efficient. I would have no hesitation in recommending this to friends and family.

The location of the hotel was ideal for eating out and the theatre. The staff were friendly, welcoming and efficient. My single room was clean and, whilst a little basic, had everything I expected. The view, or rather the lack of it, was the only real disappointment. I would happily stay there again.

The room was comfortable with clean deep bath. The concierges were mostly kind. Then in the shuttle mini cab to the airport, the driver asked me, "Are you alone?" I answered "Yes." He threatened me to give him 20 pounds because I ate sandwiches in the cab, as I had no time to eat lunch in the room of my hotel before departure. He said, "In the mini cab, no one is permitted to eat, so give me 20 pounds as a punishment." I said, " I never knew that there was such a rule while we can eat anything in a bus. Call a policeman, and I will ask him if such a rule exist." Then he repeated to pay extra 20 poundsto him threatening me. I did not pay him, but I was exptremely uncomfortable. Near Paddingoton, two Germans got on, and near Heathrow two more Germans got on, and the driver became silent. It must be a crime to threaten a foreign woman traveller. I left Strand Palace Hotel at about 13:00 to Heathrow on 8 Sept. 2014 and the name of the bus company was Evan Evans Tours: EE: 441554.

The walls of the rooms are like paper, you can hear conversations held in the next room, their phone ringing, their shower running and most of all their door slamming. I was calling reception at 1.30am for the second time to complain about the noise from the next room which had been noisy since 11.30pm. The room above me had a shower at 1.40am and the plumbing sounded like a rocket had gone off. Fire doors began to slam at 6am and this was supposed to be a "quiet room". I was asked at breakfast "coffee or tea?" and I replied "coffee please" - yes I was brought a pot of tea. Fruit salad tasted two days old and the cooked breakfast buffet was tepid and served on a cold plate. Don`t waste your time or money - book somewhere else. This is one of two visits to The Strand Palace and they were both blighted by noise.

This is a great hotel in a fabulously central location for shows and covent garden, would highly recommend it

What a lovely hotel and excellently located in central London. Only 2 mins walk to Covent Garden. I booked a single room and it was an excellent size, plenty of space. Facilities were great.

The sparkling wine in the room really made my brother-in-law`s birthday. Thank you! Also, our rooms were convenient to the lift and very quiet. Just what we asked for. I will stay again!

My second visit, great location, lovely clean hotel with friendly staff. Only gripe is the breakfast arrangements when its busy - some small tables are put really close together (a few inches apart) so it`s like having your breakfast with a stranger. Other wise my overall rating would have been excellent.

The hotel was very good, the only thing that let it down for us was the Strand Carvery quite tastless, the desert however was very good. I would recommend the breakfast, either continental or full English to any one.

Comfortable, convenient to theatres and some attractions, and excellent value for money.

the staff were all so friendly and welcoming the reception very helpful to our needs the breakfast so enjoyable we were recommended and so in turn we would certainly recommend friends and family thankyou

We have stayed here again, the location is perfect for Covent Garden, Theatreland and museums. Staff very helpful and courteous. Breakfast varied and plentiful. Room good and cleanliness excellent. Would recommend to anyone for a weekend break.

Good hotel super staff ,the room was a little small... But very clean and tidy

A real delight to have stayed at the Strand Palace. From check-in to check out, smiling faces with warm. polite and professional service featured in every aspect of our stay. The breakfast service was also a delight. Thank you.

Location second to none, best value in central London. Facilities all that are required, staff are friendly, helpful and warm, especially in the bar and check in. I recommend this hotel without hesitation to all my friends, and all say they will return without hesitation. Perfect for a theatre stay because of location and the buffet meal.

staff were great. only issue was that lifts kept breaking down, but staff dealt with these technical issues well

Very busy hotel.Appeared to have recent refurbishment in bedroom,Masks Bar, breakfast area and reception.Staff polite & helpful & efficient.Working lifts `slow` and 1 or 2 out of order yesterday.For its location ,reasonable price for standard double room with breakfast.

we had a lovely room and will return again Thank you