4 star

Strand Palace

372 The Strand, West End, London, WC2R 0JJ

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Hotel Direct invites all departing guests to rate and review their chosen hotel.

To ensure our guest evaluation is always up to date and to allow for hotel improvements, our average guest rating is the mean of the most recent 100 assessments.

Average guest rating:

Good

89% (1243 reviews)

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Guest rating:

Excellent

24/12/2014

"Excellent service as usual, very quiet room!"

Guest rating:

Excellent

23/12/2014

"Wow fantastic"

Will recommend to everyone

Guest rating:

Good

21/12/2014

"Bathroom . The bathroom was too small and the area which housed the toilet was difficult to access."

Other than above it was very good

Guest rating:

Some problems

21/12/2014

"-"

was not impressed with our room .Bed was stuck against wall and my husband and i are disabled .Had a very poor nights sleep

Guest rating:

Good

19/12/2014

"Clean and comfortable and a very convenient location for theatre land"

Room on the small side but adequate, everywhere was clean and efficient.

Guest rating:

Good

19/12/2014

"Suited just fine for an overnight business stay"

Guest rating:

Excellent

18/12/2014

"clean, great value for money, friendly staff,good food. would come again"

Guest rating:

Excellent

17/12/2014

"Brilliant"

Great hotel in a perfect location the whole hotel is well presented and spotlessly clean. Staff very friendly and helpful when I next visit London I will definitely stay at the strand palace

Guest rating:

Good

17/12/2014

"-"

Good hotel, clean, nice restaurant and close to theatre land.

Guest rating:

Average

17/12/2014

"Good quality, good room at the price. Welcome underwhelming because of queues at check in."

Guest rating:

Good

17/12/2014

"Great value for location...."

The hotel exceeded my expectations considering the cost and location. Very good standard of fixtures & fittings and high standard of cleanliness. Only downside for me was the loud neighbours, partying until 3am - so not a great night`s sleep.

Guest rating:

Average

10/12/2014

"OK"

A clean and tidy hotel, no special luxury and quite a little room. Missed the possibility to iron my shirt in our room

Guest rating:

Good

9/12/2014

"Great customer service"

This is my second stay, great location to walk to galleries, shops and restaurants. You get what you pay for. Food in the Indian restaurant is excellent. Staff very friendly and accommodating. Only issue is the lifts keep breaking down

Guest rating:

Excellent

9/12/2014

"I couldn`t fault it. It is superbly placed too."

My favourite London hotel be far.

Guest rating:

Excellent

8/12/2014

"Excellent service, location and value for money"

Guest rating:

Excellent

6/12/2014

"Brought a touch of luxury to my stay"

I was meeting friends in town and didn`t want to travel home alone. This hotel was the perfect solution. And cheaper than a travelodge!!! Amazing!

Guest rating:

Excellent

4/12/2014

"-"

We were looking for an hotel that was central and close to the theatre district and the embankment. This hotel could not have been better. We were greeted on arrival by very friendly receptionists and also the doorman was very polite. The room was clean and we were also asked if we would like a low or high floor. We had a very nice time and would definitely use this hotel again.

Guest rating:

Good

4/12/2014

"Good standard all round"

Would have been excellent but for a bathroom door that would not close (Room 676)

Guest rating:

Excellent

1/12/2014

"The first room allocated to us was unsuitable but the second room was perfect "

As we have stayed at the hotel on numerous occasions we once again enjoyed our latest stay, the reception staff were very helpful indeed.

Guest rating:

Good

30/11/2014

"Weekend stay - great location "

The standard of the hotel was overall really good, but what let it down was the large queue for breakfast in the morning We also had to wait for fifteen minutes to leave our bags in the luggage locker - they had run out of tickets. But all that aside the Hotel was great and I would return again

Guest rating:

Good

30/11/2014

"-"

My only criticism is the bar prices. ..otherwise everything else was excellent. ..

Guest rating:

Excellent

28/11/2014

"FIRST CLASS"

Excellent! good service, Nice room! HUGE! very comfortable bed just what you need after a hard days shopping!!!!!! would book again without a second thought. Doug & Lyn Woodhouse

Guest rating:

Excellent

25/11/2014

"Earns its 4 stars "

A great location , very friendly staff and if you book the full English breakfast you will not be disappointed. Our room faced out onto the Strand opposite the Savoy Hotel. We kept getting up to look at the view . Would stay there again.

Guest rating:

Average

23/11/2014

"Could better"

Staff was not so friendly, very crowdy in the hotel. A lot of noice during the whole night in hall en rooms on the floor. And we had a room at the streetside...during the night a lot of noice from there 2...woke up 2mornings at 4am!

Guest rating:

Good

23/11/2014

"We think Strand Palace is better than good but not excellent so very good would be more accurate."

Excellent central location, rooms very clean and comfortable, everything you need in a city hotel, can be rather long queues for breakfast when the hotel is very full. The carvery is good value and the Christmas decorations were lovely, the staff were helpful and we would definitely stay there again.

Guest rating:

Good

23/11/2014

"-"

good location, great breakfast, and nice rooms.

Guest rating:

Good

22/11/2014

"good value for money.location excellent."

Guest rating:

Excellent

21/11/2014

"Perfect"

Hotel was wonderful. Room was clean and breakfast was delicious. 5 mins walk to theatres and Trafalger Square. Just what we were looking for.

Guest rating:

Excellent

18/11/2014

"The Strand Palace"

I have stayed at The Strand Palace many times now, always in a twin bedded room. I wouldn`t stay anywhere else now. The hotel is lovely clean and comfortable. The food is good and the staff are extremely helpful. It is ideally situated with bus stops over the road, and a short walking distance to Charing Cross Station. I would highly recommend this Hotel.

Guest rating:

Average

18/11/2014

"not very good value for money.premier inn standard.-disappointing"

Guest rating:

Average

17/11/2014

"Helpful staff"

This hotel is reasonably good it`s in an excellent location, the rooms are small but clean and well equipped and the staff are helpful. However The Carvery restaurant breakfasts and evening meals food leave allot to be desired.

Guest rating:

Excellent

16/11/2014

"good"

very good

Guest rating:

Some problems

14/11/2014

"The Bedroom was very small for two people and the Bathroom was far too small To get round toilet was"

a nightmare

Guest rating:

Excellent

14/11/2014

"An excellent located hotel, for theatre land or the city centre."

Guest rating:

Excellent

14/11/2014

"very comfortable"

Guest rating:

Good

13/11/2014

"Good. I would go back"

Hotel is larger than I expected and fairly busy. Considering how busy the hotel is there was no long ques at reception or breakfast hall. I had a single room it was clean comfortable and fairly modern.. Wooden shutters on the windows which kept the room quiet and warm and no sunlight streaming in. Hotel also located in a great location, restaurants, shops, theatres all around.. Lots of taxis and buses and only a few minutes walk from train and underground stations.. Also really well located for covent garden which is just behind the hotel only 3 minute walk.. Trafalgar Square is also close by.. For the price a I would go back..

Guest rating:

Some problems

12/11/2014

"Excellent accommodation, staff, food, atmosphere and friendliness. "

Disappointing to have to queue to check bags into left luggage on final morning and even more disappointing to have to queue yet again to get them out in the afternoon. For a hotel of this size and reputation there should be security in the lifts - ie the room key operates the lift to prevent non-residents from riding. A scruffy-looking man entered our lift on Saturday night and he did not look like a resident. Security should be paramount. Doorman was not helpful when we asked if he could locate a cab for us on Sunday afternoon even though he had been doing this for other residents during our stay. So we flagged down our own cab.

Guest rating:

Excellent

10/11/2014

"The hotel and staff were 1st class but we did find that our room was very small"

Guest rating:

Good

8/11/2014

"Good location"

friendly and efficient staff, comfortable modern room

Guest rating:

Good

5/11/2014

"Staff could have been friendlier and more helpful. "

Considering the price for a king size executive room, the bathroom was very small and room layout wrong! This room was next to cleaners room so noise early in the morning. Disappointed.

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Strand Palace

372 The Strand, West End, London, WC2R 0JJ

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